SQL Server 2019 Install Path - Please help!

Brook Bi 6 Reputation points
2020-10-19T20:09:13.627+00:00

Hi all,

After multiple attempts of downloading/redownloading, restarting, and updating my system, this is the message I'm still faced with while attempting to install SQL Server 2019 on my Windows 10 laptop. It simply says "unable to install sql server(setup.exe) exit code (Decimal): -2147467259 Error description: The system cannot find the path specified".

I'm attaching the install log file to this, would greatly appreciate if someone could help explain what path this is referring to and what I need to change before attempting to install again!

Thanks!

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33325-summary-windows-d5n2gqt-20201019-124737.txt

SQL Server
SQL Server
A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
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  1. Dave Patrick 426K Reputation points MVP
    2020-10-19T20:18:08.107+00:00
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  2. Guoxiong 8,126 Reputation points
    2020-10-19T20:21:22.013+00:00

    If you already installed SSMS 18.x, SQL Server 2019 installation may fail.

    SQL Server 2019 Installation Error - An error occurred for a dependency of the feature

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  3. Erland Sommarskog 98,636 Reputation points
    2020-10-19T21:15:12.99+00:00

    In C:\Program Files\Microsoft SQL Server\150\Setup Bootstrap\Log there is one folder per install attempt. In these folder there are detailed log files. The best one to look in is usually detail.txt.

    These files are very verbose, but search for the error text "The file cannot find the path specified". You can also attach it here.

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  4. CathyJi-MSFT 21,106 Reputation points Microsoft Vendor
    2020-10-20T02:52:11.68+00:00

    Hi @Brook Bi ,

    From your SQL server summary log, you have installed one default instance and one named instances of SQL 2019 on the machine. Now you want to install a new one but failed.

    The error message "The system cannot find the path specified" showed that there are some files of SQL Server basic component couldn't be located. It is possible that these files are corrupted or the access for these files is denied.

    I would suggest you downloading SQL server setup again from this link, running the SQL Server installation media as administrator. When you reinstalling the SQL Server, on server configuration page, please change the SQL Server Database Engine account and SQL Server Agent account to local System(NT AUTHORITY\SYSTEM) to ensure these accounts have enough permission.

    If it is not work, try to uninstall failed components follow this blog and reinstalled SQL server setup as administrator again. Refer to this similar thread.

    If they are not work, please check your SQL server setup log. Detail.txt is usually the best file to dig into as Erland mentioned.

    Best regards,
    Cathy


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  5. Ben Miller (DBAduck) 951 Reputation points
    2020-10-22T03:35:14.703+00:00

    You have an issue with this line:

    SQL Server 2019 MSSQLSERVER01 MSSQL15.MSSQLSERVER01 Database Engine Services

    This is not a normal instance of SQL Server. Did you install an instance and call it MSSQLSERVER01?

    Unless you have instances on there that you have things on, I would uninstall every instance of SQL Server on this box and then install an instance correctly so that you don't get an error.

    But in my opinion, the best place to start is clean, uninstall all the instances of SQL unless you have things in play already, but they are developer edition and are on your Win10 machine, so there shouldn't be a problem right?

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