Microsoft Authenticator

Question

**I reset my phone the other day and when I went to recover Microsoft Authenticator, but for whatever reason my juno.com eMail ie ****@juno.com takes so long for the security code to show in the inbox that Microsoft Authenticator says its invalid any suggestions on how to change the eMail I can send the phone # that my Microsoft Authenticator is set to.

Answer 1

You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is turned on or off at the service provider end.

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Answer 2

the email responds real slowly and as such I get invalid code

You could try contacting the email service provider (juno) about the slowness issue.

Might also try the link I don't have any of these.

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