Is there a way to get the sent emails only in your shared mailbox and not the personal mailbox?

Question

Hello

I added a rule were the personal mailbox redirects to a shared mailbox. This works but, when I respond to an email from the shared mailbox the sent email arrives in my personal mailbox. I already found out why and used the following Powershell command in Exchange: set-mailbox <mailbox name> -MessageCopyForSentAsEnabled $True.

As a result, we now get a copy from the sent email in the new shared mailbox. Now the question: is there a way to only get the sent email only in your shared mailbox and not in the personal one?

This does work when I did convert another personal mailbox to a shared mailbox. The shared mailbox now isn't converted and isn't possible to do so.

Answer 1

Yes, it is possible to receive only the sent emails in a shared mailbox and not in your personal mailbox in Microsoft Outlook. You can configure this by following these steps:

• Open Microsoft Outlook and go to the "File" tab.
• Click on "Account Settings" and select "Account Settings" from the dropdown menu.
• In the Account Settings window, select your personal mailbox account and click on "Change".
• In the Change Account window, click on "More Settings".
• In the More Settings window, navigate to the "Folders" tab.
• Under the "Folder contains" section, click on the "Choose" button.
• In the Select Folder dialog box, select the shared mailbox's Sent Items folder and click on "OK".
• Click on "Next" and then "Finish" to save the changes.

Answer 2

Hi @ Vincent Buyl ，

Just want to make sure if you're adding shared mailbox below your primary mailbox and sending messages?

If this is the case, it is by design that messages are saved in the user's primary mailbox and not in the shared mailbox.

According to my tests, to ensure that sending messages is saved only in a shared mailbox, you can use OWA - open another mailbox to open the shared mailbox in a separate browser. Then send the message directly in the shared mailbox.

In this way, the message is not saved in the user's mailbox.

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