I cannot delete old files. I receive an error message.

Question

I am trying to download mods for sims 4. I had sims 4 once but had to delete it back a year or so ago. I need to delete the old mods in my file but it will not let me delete. It gives me an error message.

Answer 1

Hello,

The error message "Error 0x8007016A: The cloud file provider is not running." could mean that OneDrive syncing is turned off. You can easily enable it in OneDrive's settings:

1. Click on the Start menu in your taskbar, then type in “OneDrive.” Click on the application from the matching search results.
2. Allow OneDrive to boot. This is going to initiate syncing your files, which in return may provide a quick and easy solution to the error you’re experiencing.
3. Try again.

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Thank you and have a great day!