Azure for Student subscription automatically disabled.

Question

A couple of months ago I requested my Azure subscription activation for students, everything was working fine, doing my laboratory practices, however from one moment to the next the subscription was cancelled, help, thanks.

If you need more information, don't hesitate to ask.

Answer 1

Hello RUBEN DARIO PINZON ERASO

I'm sorry to hear that your Azure student subscription got canceled unexpectedly. As an AI language model, I don't have access to personal account information or the ability to directly assist with specific subscription-related issues. However, I can provide you with some general guidance on how to address this situation:

Contact Azure Support: Reach out to Azure Support for assistance with your student subscription cancellation. They will have the necessary tools and resources to help you investigate the reason behind the cancellation and provide guidance on how to resolve the issue. You can create a support ticket through the Azure portal.

Verify Subscription Eligibility: Ensure that you meet all the eligibility requirements for the Azure student subscription program. Confirm that your student status is still valid and that you have not exceeded any usage limits or violated any terms and conditions associated with the program.

Check for Communication: Review any email notifications or communication you may have received from Azure regarding your student subscription. Look for any information regarding the cancellation and instructions on how to rectify the situation.

Academic Institution Support: If you acquired your student subscription through your academic institution, consider reaching out to your institution's IT department or relevant student support services. They might be able to assist you in resolving the issue or provide guidance on the next steps to take.

Double-check Billing Information: Verify that the billing information associated with your subscription is accurate and up to date. In some cases, subscription cancellations can occur due to issues with payment or billing details.

Remember, these steps provide general guidance, and it's always best to directly contact Azure Support for personalized assistance and resolution of your specific subscription cancellation issue. They will be able to investigate the matter thoroughly and guide you through the necessary steps to reinstate or resolve your Azure student subscription.

Answer 2

Hello, Thank you for your recommendations, however when I try to escalate the case I cannot contact the technical support team, I only get to the virtual assistant where it gives me recommendations similar to yours, that is why I would like you to indicate which ones step by step Those would be the options I should select.

I would really appreciate it a lot.

I await your confirmation.