Unable to reschedule the exam booked through voucher

Question

Dear Team,

I have booked AZ-204 exam with company voucher code on 30th June 2023. Due to family circumstances, I can't write the exam on that day and not fully prepared as well.

When I am trying to reschedule the exam it says that voucher cannot be used with appointments scheduled after 30 Jun 2023. However, I want to reschedule the exam to 30th July 2023.

Additionally, I contacted Pearson vue customer support, they told that can't reschedule because eligibility period is ending on 30th June 2023. Also, they mentioned that I need to contact Microsoft board for rescheduling. Hence I am posting this question.

Can someone help me in this regard?

Yours Sincerely,

Santosh Ippili,

******@gmail.com

Answer 1

I'd try asking for help with exam scheduling / vouchers in dedicated forums here. Participate\Ask A Question Learn / Cert Moderators will help you from there.

Exams/Exam Registration/General Registration Questions

Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue

Exams / Discounts/Vouchers/Special Offers / Event Offers

Microsoft Certification / Certification Profile / Transcript / Missing Exams or Certifications

Register and schedule an exam

Pearson VUE Customer service

Pearson VUE contact / chat

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