The request of DALL-E API returns 'notRunning' status

Question

The request of DALL-E API returns 'notRunning' status

Ivan Huo 0

I just made a request of the DALL-E api to generate the image, but the API returned as below. How to solve it?

Request:

{
    "prompt":"A beautiful sea in blue",
    "size":"256x256",
    "n":1
}

Response:

{
    "id": "afe7d275-a64d-4d44-84ea-133deacc681a",
    "status": "notRunning"
}

romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-26T10:59:59.8266667+00:00

@Ivan Huo I would suggest checking if you are seeing similar response from Azure OpenAI studio. If you see similar response, then it is most probably your access is not submitted or approved for DALL-E 2, please submit a request through this form.

You can also raise a support case from Help + Support blade on Azure portal to check this particular request. Thanks!!
Ivan Huo 0 Reputation points

2023-06-27T03:04:54.8+00:00

@romungi-MSFT But I'm able to generate image in the Azure OpenAI Studio playground as below.

romungi-MSFT 48,911 Microsoft Employee Moderator

@Ivan Huo What is the API version used in the request? With the following snippet from QuickStart, I am able to generate an image though.

import requests
import time
import os
api_base = 'YOUR_API_ENDPOINT_URL'
api_key = 'YOUR_OPENAI_KEY'
api_version = '2023-06-01-preview'
url = f"{api_base}openai/images/generations:submit?api-version={api_version}"
headers= { "api-key": api_key, "Content-Type": "application/json" }
body = {
    "prompt": "a multi-colored umbrella on the beach, disposable camera",
    "size": "1024x1024",
    "n": 1
}
submission = requests.post(url, headers=headers, json=body)

operation_location = submission.headers['operation-location']
status = ""
while (status != "succeeded"):
    time.sleep(1)
    response = requests.get(operation_location, headers=headers)
    status = response.json()['status']
image_url = response.json()['result']['data'][0]['url']

User's image

Ivan Huo 0 Reputation points

2023-06-27T08:41:48.4366667+00:00

Hi @romungi-MSFT ,

I use the same API version as yours in the postman so as to do the test in a quick way. But I don't know why it returns 'notRunning' . Is it because I am still a free trial user?
romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-27T08:53:55.7533333+00:00

@Ivan Huo Did you try to check by clicking the Headers tab to see if the operation-location is also returned. If the location is available, you will have to run a GET request on the location URI to get the final URL of the image. I think in the initial response you are seeing the request is not started but the operation location is published from where you can get the image.
dc 0 Reputation points

2023-06-28T06:44:59.61+00:00

I have encountered the same problem, how can I solve it
romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-28T18:07:42.48+00:00

@Ivan Huo Did you get a chance to check if the headers tab contained the operation-location URL?
Minny Kuan/WHQ/Wistron 0 Reputation points

2023-07-11T07:54:54.69+00:00

notRunning is the image initial status(
you need to call another api with the "id" from response to get image url
Call This API : xxx/images/{id}?api-version=2023-06-01-preview
fatih 0 Reputation points

2023-07-22T21:26:35.3866667+00:00
I have the same "notRunning" issue. Also, I am able to generate image on Azure AI Studio. But, I am unable to create image with API request.

@Minny Kuan/WHQ/Wistron Hi, could you please write the full url to fetch DALL-E image? Also, where can I find this URL? Thanks.

Call This API : xxx/images/{id}?api-version=2023-06-01-preview
JMAS 0 Reputation points Microsoft Employee

2023-08-03T16:54:55.2733333+00:00

Hi there,

Same issue here. It's working perfectly well when using AI studio or python in VS Code. I am getting "notRunning" when calling the DALLE API from PowerAutomate. Same endpoint/same key!

Thanks

1 answer

Your answer

romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-26T10:59:59.8266667+00:00

@Ivan Huo I would suggest checking if you are seeing similar response from Azure OpenAI studio. If you see similar response, then it is most probably your access is not submitted or approved for DALL-E 2, please submit a request through this form.

You can also raise a support case from Help + Support blade on Azure portal to check this particular request. Thanks!!
Ivan Huo 0 Reputation points

2023-06-27T03:04:54.8+00:00

@romungi-MSFT But I'm able to generate image in the Azure OpenAI Studio playground as below.
romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-27T05:38:31.9+00:00

@Ivan Huo What is the API version used in the request? With the following snippet from QuickStart, I am able to generate an image though.

import requests import time import os api_base = 'YOUR_API_ENDPOINT_URL' api_key = 'YOUR_OPENAI_KEY' api_version = '2023-06-01-preview' url = f"{api_base}openai/images/generations:submit?api-version={api_version}" headers= { "api-key": api_key, "Content-Type": "application/json" } body = { "prompt": "a multi-colored umbrella on the beach, disposable camera", "size": "1024x1024", "n": 1 } submission = requests.post(url, headers=headers, json=body) operation_location = submission.headers['operation-location'] status = "" while (status != "succeeded"): time.sleep(1) response = requests.get(operation_location, headers=headers) status = response.json()['status'] image_url = response.json()['result']['data'][0]['url']
Ivan Huo 0 Reputation points

2023-06-27T08:41:48.4366667+00:00

Hi @romungi-MSFT ,

I use the same API version as yours in the postman so as to do the test in a quick way. But I don't know why it returns 'notRunning' . Is it because I am still a free trial user?
romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-27T08:53:55.7533333+00:00

@Ivan Huo Did you try to check by clicking the Headers tab to see if the operation-location is also returned. If the location is available, you will have to run a GET request on the location URI to get the final URL of the image. I think in the initial response you are seeing the request is not started but the operation location is published from where you can get the image.
dc 0 Reputation points

2023-06-28T06:44:59.61+00:00

I have encountered the same problem, how can I solve it
romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-28T18:07:42.48+00:00

@Ivan Huo Did you get a chance to check if the headers tab contained the operation-location URL?
Minny Kuan/WHQ/Wistron 0 Reputation points

2023-07-11T07:54:54.69+00:00

notRunning is the image initial status(
you need to call another api with the "id" from response to get image url
Call This API : xxx/images/{id}?api-version=2023-06-01-preview
fatih 0 Reputation points

2023-07-22T21:26:35.3866667+00:00

I have the same "notRunning" issue. Also, I am able to generate image on Azure AI Studio. But, I am unable to create image with API request.

@Minny Kuan/WHQ/Wistron Hi, could you please write the full url to fetch DALL-E image? Also, where can I find this URL? Thanks.

Call This API : xxx/images/{id}?api-version=2023-06-01-preview
JMAS 0 Reputation points Microsoft Employee

2023-08-03T16:54:55.2733333+00:00

Hi there,

Same issue here. It's working perfectly well when using AI studio or python in VS Code. I am getting "notRunning" when calling the DALLE API from PowerAutomate. Same endpoint/same key!

Thanks

Answer 1

Oliver Lu 6

@Ivan Huo

using DALL-E api to send 1st request and get the status (notRunning) and operation_id.
send 2nd request using this operation_id.

GET {endpoint}/openai/operations/images/{operation-id}?api-version=2023-06-01-preview -h content-type: xxx -h api-key: xxx

2nd response will have status (succeeded) and url (image).
replace \u0026 with &

Anonymous

2023-11-17T00:32:32.13+00:00

@Oliver Lu The 2nd request gets me my image but surely this should be a single call?

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The request of DALL-E API returns 'notRunning' status

1 answer

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