openai add your data rest api returning error

Question

openai add your data rest api returning error

Sariga Rahul 146

hi tried the OpenAI Service On Your Data both in the studio and rest API. In the studio it's working perfectly but in rest api its returns an error

{
    "error": {
        "code": "InternalServerError",
        "message": "Backend returned unexpected response. Please contact Microsoft for help."
    }
}

romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-26T13:48:34.39+00:00

@Sariga Rahul When using the REST API, the environment variables of azure OpenAI are referenced in the request and the variables related to search instance are referenced its body to complete the request. Since your request works with studio, I think something might be wrong with the search instance environment variables failing the request. Are the following search resource variables set correctly?

SearchEndpoint

SearchKey

SearchIndex

If these are set correctly, then you can also check if the SearchIndex used is the same as the one where your data is stored. Usually, if you look up your search resource from azure portal and check the indexes tab and perform a quick search you will be able to confirm which index to use.

If all the above is set correctly and the request still fails, then you can raise a support case with the failed request ids to check what could be wrong with the request in detail. Thanks!!
Andrej Melicher 90 Reputation points

2023-06-27T05:54:55.3666667+00:00

same error here. did you find any solution?

Sariga Rahul 146

@romungi-MSFT I'm still facing the same issue. cross-checked the values I couldn't find anything wrong. I tried giving the wrong value then it returned

Call to get ACS index failed. Check you are using correct index, instance and api_key.\n403 Client Error: Forbidden for url:

if correct value then

{
    "error": {
        "code": "InternalServerError",
        "message": "Backend returned unexpected response. Please contact Microsoft for help."
    }
}

Sariga Rahul 146 Reputation points

2023-06-27T09:01:55.7566667+00:00

Thank you so much it worked for me also.

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romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator

2023-06-26T13:48:34.39+00:00

@Sariga Rahul When using the REST API, the environment variables of azure OpenAI are referenced in the request and the variables related to search instance are referenced its body to complete the request. Since your request works with studio, I think something might be wrong with the search instance environment variables failing the request. Are the following search resource variables set correctly?

SearchEndpoint

SearchKey

SearchIndex

If these are set correctly, then you can also check if the SearchIndex used is the same as the one where your data is stored. Usually, if you look up your search resource from azure portal and check the indexes tab and perform a quick search you will be able to confirm which index to use.

If all the above is set correctly and the request still fails, then you can raise a support case with the failed request ids to check what could be wrong with the request in detail. Thanks!!
Andrej Melicher 90 Reputation points

2023-06-27T05:54:55.3666667+00:00

same error here. did you find any solution?
Sariga Rahul 146 Reputation points

2023-06-27T06:28:47.92+00:00

@romungi-MSFT I'm still facing the same issue. cross-checked the values I couldn't find anything wrong. I tried giving the wrong value then it returned

Call to get ACS index failed. Check you are using correct index, instance and api_key.\n403 Client Error: Forbidden for url:

if correct value then

{ "error": { "code": "InternalServerError", "message": "Backend returned unexpected response. Please contact Microsoft for help." } }
Sariga Rahul 146 Reputation points

2023-06-27T09:01:55.7566667+00:00

Thank you so much it worked for me also.

Answer 1

Andrej Melicher 90

maybe I find something. As find in this sample https://github.com/michalmar/sample-app-aoai-on-your-data/blob/main/app.py

header attribute "chatgpt_url" should be like

chatgpt_url = "https://{AZURE_OPENAI_RESOURCE}.openai.azure.com/openai/deployments/{AZURE_OPENAI_MODEL}/completions?api-version=2023-03-15-preview"

but REST API url is like

endpoint =  "https://{AZURE_OPENAI_RESOURCE}.openai.azure.com/openai/deployments/{AZURE_OPENAI_MODEL}/extensions/chat/completions?api-version=2023-06-01-preview"

this is working for me.

Gaurav Kumar Upadhyay 5

getting below response:


    "error": {
        "code": "OperationNotSupported",
        "message": "The extensions chat completions operation must have at least one extension."
    }
}

Sariga Rahul 146 Reputation points

2023-07-13T04:37:48.4966667+00:00

@Anonymous Your rest api url may be wrong. Try with this
https://{AZURE_OPENAI_RESOURCE}.openai.azure.com/openai/deployments/{AZURE_OPENAI_MODEL}/extensions/chat/completions?api-version=2023-06-01-preview
Gaurav Kumar Upadhyay 5 Reputation points

2023-07-13T04:47:02+00:00

@Sariga Rahul My rest api url is as below, also the error is asking about some extension

https://*****opneaiwe.openai.azure.com/openai/deployments/*****GPT35/extensions/chat/completions?api-version=2023-06-01-preview

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openai add your data rest api returning error

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