Outlook web version not working

Shaharear Shakib 1 Reputation point
2023-06-25T07:39:54.4933333+00:00

We have 200 business basic licenses available where 110 licenses are assigned. But the issue is our 2 users can not access the web version of outlook. There is no issue with their licensing or subscription or access to the Microsoft apps except outlook. When the tried to log in to their outlook the found the error 500 ( Something went wrong ).

I've submitted the attachment below.

Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Outlook | Windows | Classic Outlook for Windows | For business
{count} votes

1 answer

Sort by: Most helpful
  1. Anonymous
    2023-06-26T08:08:41.6566667+00:00

    Hi @Shaharear Shakib ,

    This may be related to a temporary backend issue, which has now been fixed and you are advised to try again.

    User's image

    Regards

    Shaofan


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.  

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.