Accessing a shared directory in Explorer in windows 10 kiosk mode \\192.168.31.254\public prompts that your organization has blocked it. How do we fix it?

Question

In windows10 kiosk mode, the kiosk user interface "Map Network Drive" is gray and unavailable after I personalized the registry:

[HKEY_USERS\S-1-5-21-896806123-1825596054-2101291526-1005\SOFTWARE\Policies\Microsoft\Windows\Explorer]

"NoPinningToDestinations"=dword:00000000

"NoRemoteDestinations"=dword:00000000

[HKEY_USERS\S-1-5-21-896806123-1825596054-2101291526-1005\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer]

"NoRun"=dword:00000000

"NoNetConnectDisconnect"=dword:00000000

"Map Network Drive" becomes available.

but when configuring the mapping, the network shared directory cannot be mapped properly, and the restriction is also displayed when accessing the \192.168.31.254\public shared directory directly in the resource Manager.

Prompt your organization to stop it. How do we fix it?

I send out the xml file that I generated for kiosk mode:

<?xml version="1.0" encoding="utf-8" ?>
<AssignedAccessConfiguration
    xmlns="http://schemas.microsoft.com/AssignedAccess/2017/config"
    xmlns:v2="http://schemas.microsoft.com/AssignedAccess/201810/config"
    xmlns:v3="http://schemas.microsoft.com/AssignedAccess/2020/config"
>
    <Profiles>
        <Profile Id="{5B328106-BD89-2863-AB27-6ED6EE355682}">
            <AllAppsList>
                <AllowedApps>
                    <App AppUserModelId="Microsoft.Windows.Explorer" />
                    <App AppUserModelId="windows.immersivecontrolpanel_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel" />
                    <App AppUserModelId="5319275A.WhatsAppDesktop_cv1g1gvanyjgm!App" />
                    <App DesktopAppPath="C:\Program Files\Microsoft Office\root\Office16\WINWORD.EXE" />
                    <App DesktopAppPath="C:\Program Files\Microsoft Office\root\Office16\EXCEL.EXE" />
                    <App DesktopAppPath="C:\Program Files\Microsoft Office\root\Office16\OUTLOOK.EXE" />
                    <App DesktopAppPath="C:\Program Files\Microsoft Office\root\Office16\POWERPNT.EXE" />	
                    <App DesktopAppPath="C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe" />
                    <App DesktopAppPath="C:\Program Files\OpenVPN Connect\OpenVPNConnect.exe" />
                    <App DesktopAppPath="C:\Users\work\AppData\Roaming\Telegram Desktop\Telegram.exe" />
                    <App DesktopAppPath="C:\Users\work\AppData\Roaming\Telegram Desktop\Signal.exe" />
                    <App DesktopAppPath="C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe" />
                    <App DesktopAppPath="C:\Program Files\TeamViewer\TeamViewer.exe" />
                    <App DesktopAppPath="C:\Program Files\BraveSoftware\Brave-Browser\Application\brave.exe" />
                    <App DesktopAppPath="C:\Program Files\Google\Chrome\Application\chrome.exe" />
                </AllowedApps>
            </AllAppsList>
            <v2:FileExplorerNamespaceRestrictions>
                <v2:AllowedNamespace Name="Downloads"/>
            </v2:FileExplorerNamespaceRestrictions>
            <StartLayout>
                <![CDATA[<LayoutModificationTemplate xmlns:defaultlayout="http://schemas.microsoft.com/Start/2014/FullDefaultLayout" xmlns:start="http://schemas.microsoft.com/Start/2014/StartLayout" Version="1" xmlns="http://schemas.microsoft.com/Start/2014/LayoutModification">
                      <LayoutOptions StartTileGroupCellWidth="6" />
                      <DefaultLayoutOverride>
                        <StartLayoutCollection>
                          <defaultlayout:StartLayout GroupCellWidth="6">
                            <start:Group Name="start from here">
                              <start:DesktopApplicationTile Size="2x2" Column="0" Row="0" DesktopApplicationLinkPath="C:\Users\work\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Telegram Desktop\Telegram.lnk" />
                              <start:Tile Size="2x2" Column="2" Row="0" AppUserModelID="5319275A.WhatsAppDesktop_cv1g1gvanyjgm!App" />
                              <start:DesktopApplicationTile Size="2x2" Column="4" Row="0" DesktopApplicationLinkPath="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype\Skype.lnk" />
                              <start:DesktopApplicationTile Size="2x2" Column="0" Row="2" DesktopApplicationLinkPath="C:\Users\work\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Signal.lnk" />
                              <start:DesktopApplicationTile Size="2x2" Column="2" Row="2" DesktopApplicationID="org.openvpn.client" />
                              <start:DesktopApplicationTile Size="2x2" Column="4" Row="2" DesktopApplicationID="{6D809377-6AF0-444B-8957-A3773F02200E}\TeamViewer\TeamViewer.exe" />
                              <start:DesktopApplicationTile Size="2x2" Column="0" Row="4" DesktopApplicationID="Microsoft.Windows.Explorer" />
                              <start:Tile Size="2x2" Column="2" Row="4" AppUserModelID="windows.immersivecontrolpanel_cw5n1h2txyewy!microsoft.windows.immersivecontrolpanel" />
                            </start:Group>
                            <start:Group Name="Browser">
                              <start:DesktopApplicationTile Size="2x2" Column="0" Row="0" DesktopApplicationID="MSEdge" />
                              <start:DesktopApplicationTile Size="2x2" Column="2" Row="0" DesktopApplicationLinkPath="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Brave.lnk" />
                              <start:DesktopApplicationTile Size="2x2" Column="4" Row="0" DesktopApplicationLinkPath="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk" />
                            </start:Group>
                            <start:Group Name="Microsoft Office">
                              <start:DesktopApplicationTile Size="2x2" Column="0" Row="0" DesktopApplicationLinkPath="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Word.lnk" />
                              <start:DesktopApplicationTile Size="2x2" Column="2" Row="0" DesktopApplicationLinkPath="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Excel.lnk" />
                              <start:DesktopApplicationTile Size="2x2" Column="4" Row="0" DesktopApplicationLinkPath="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Outlook.lnk" />
                              <start:DesktopApplicationTile Size="2x2" Column="0" Row="2" DesktopApplicationLinkPath="C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerPoint.lnk" />
                            </start:Group>
                          </defaultlayout:StartLayout>
                        </StartLayoutCollection>
                      </DefaultLayoutOverride>
                    </LayoutModificationTemplate>
                ]]>
            </StartLayout>
            <Taskbar ShowTaskbar="true"/>
        </Profile>
    </Profiles>
    <Configs>
        <Config>
            <Account>work</Account>
            <DefaultProfile Id="{5B328106-BD89-2863-AB27-6ED6EE355682}"/>
        </Config>
    </Configs>
</AssignedAccessConfiguration>

windows10 multi application booth kiosk mode under the problem, someone can solve?

Answer 1

Hello Yuan,

Thank you for your question and for reaching out with your question today.

If you have customized the registry settings in Windows 10 kiosk mode and are experiencing issues with mapping network drives and accessing shared directories, there are a few steps you can take to troubleshoot and resolve the problem:

1. Double-check the registry settings: Ensure that you have correctly customized the registry settings related to mapping network drives and access restrictions. Verify that the keys and values you modified are accurate and properly set. Any mistakes in the registry settings can lead to unexpected behavior.
2. Confirm network connectivity: Ensure that the kiosk device has a stable network connection and can access the network resources, including the shared directories. Check if you can ping the network IP address (e.g., **************) from the kiosk device to confirm connectivity.
3. Verify network permissions: Make sure that the kiosk user account has the necessary permissions to access the shared directories. Ensure that the account has appropriate read/write permissions on the shared folder and that any required authentication (such as username and password) is provided correctly when attempting to access the network resources.
4. Test with a different user account: Try using a different user account (with similar restrictions) to see if the issue persists. This can help determine if the problem is specific to the kiosk user account or if it's a broader configuration issue.
5. Check firewall and network settings: Verify that there are no network or firewall settings blocking the kiosk device from accessing the shared directories. Make sure any necessary ports are open and any relevant firewall rules are correctly configured.
6. Review group policy settings: Check if there are any group policy settings in place that could be overriding your registry modifications. Group policies can have a significant impact on network access and drive mapping, so review the applicable policies and ensure they align with your intended configuration.

If the issue persists after following these steps, it is recommended to reach out to your organization's IT support or system administrator for further assistance. They will have access to the specific configuration details and be able to provide more targeted troubleshooting steps based on your organization's environment and policies.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

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