OneDrive macOS client issue with sharepoint server 2019

Question

Hello.

For testing purposes, I deployed Sharepoint Server 2019, Onedrive client works fine on Windows workstations. But onedrive Macos client can not connect to sharepoint server.(we using m1 macbook) I configured the com.microsoft.OneDrive.plist to support SharePointOnPremFrontDoorUrl and SharePointOnPremPrioritizationPolicy. When I try to connect, I get error 8004de40. If I try to sync documents through the site,(sync button) opens applications with already entered account data, but i still get an error 8004de40 when I try to connect.

By the way i use http for sharepoint site, may be that's why i get this error.

May be someone knew how to solve this issue.

Answer 1

Hi @Кирилл Маяков ,

First, verify that you are connected to the internet. If the affected device is not connected, see Fix Wi-Fi connection issues in Windows.

Make sure that you carefully review information about TLS deprecation. That change might also cause this error.

If the device is connected to the internet and TLS has been updated, continue to the following steps based on the version of Windows that the device is running.

Windows 10:

• Solution 1: Check cipher suites settings
• Solution 2: Check TLS protocols
• Solution 3: Restart the device

Windows 8, Windows 7 or Windows Server 2012/2008 R2(SP1):

The Easy Fix Tool can add TLS 1.1 and TLS 1.2 Secure Protocol registry keys automatically. For more information, see Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows.

For Windows 8, install KB 3140245, and create a corresponding registry value.

For Windows Server 2012, the Easy Fix Tool can add TLS 1.1 and TLS 1.2 Secure Protocol registry keys automatically. If you're still receiving intermittent connectivity errors after you run the Easy Fix Tool, consider disabling DHE cipher suites. For more information, see Applications experience forcibly closed TLS connection errors when connecting SQL Servers in Windows.

If none of these solutions fix the issue, consider checking the cipher suite settings and order. For more information, see Solution 1 in the Windows 10 section.

For more detail information, please refer to this article: Error Code 0x8004de40 or 0x8004de88 when signing in to OneDrive

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Answer 2

Thank you @Xyza Xue_MSFT but i am talking about MacOS, on windows workstation everything fine.

Answer 3

Hi @Кирилл Маяков ,

Sorry for ignoring this point, Thank you for your support and understanding! Using on MacOS is different from Windows, many problems only appear in MacOS, and in most cases we can't solve this, maybe you can try to download and install the latest version of OneDrive for macOS to view. If it doesn't work, I can only suggest that you use Windows first.

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If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".