Error when logging in

Hrcap 0 Reputation points
2023-06-27T13:40:16.89+00:00

Hi when trying to login on my MacBook I am getting error 2002 and...

Correlation Id: c0ab6f85-8bc9-c242-9e62-551a289c4c63

Timestamp: 2023-06-27T13:08:01.000Z

DPTI: ac0537dc7fed7efbba387d941bbba40c64f37a3c42fd6

Please assist

Many Thanks

Word
Word
A family of Microsoft word processing software products for creating web, email, and print documents.
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  1. AllenXu-MSFT 23,426 Reputation points Microsoft Vendor
    2023-06-28T06:47:04.7366667+00:00

    Hi @Hrcap,

    It is usually a license related issue. Please try the troubleshooting methods in this article: Microsoft 365 Apps activation error: “Your account doesn’t allow editing on a Mac” to solve the problem.


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