How should I get my Azure user can access to the "Advanced Management Portal" at secureserver.net?

Question

How should I get my Azure user can access to the "Advanced Management Portal" at secureserver.net?

Jason Donnell 15

Hello,

I'm trying to access a domain registered through Azure. I've seen the posts indicating that the Advanced Management Portal is now located at https://dcc.secureserver.net/domains which is fine. However, I don't know my user ID and password for this site. When I use the "Forgot username" with my Azure user's email I do not receive any email. I'm a Global Administrator on the Azure account. How should I go about getting access to the Advanced Management Portal page?

Jason Donnell 15 Reputation points

2023-06-27T20:03:27.39+00:00

This is the sign in page for secureserver.net where I need a username or customer number.
brtrach-MSFT 17,741 Reputation points Microsoft Employee Moderator

2023-06-28T17:39:04.7533333+00:00
@Jason Donnell The authentication for the advanced management portal is handled by a Single Sign On (SSO) experience within the Azure Portal. You cannot go directly to the URL.

To access your domain's advanced management portal, please follow these steps (as highlight in the below screenshot). This will initiate the SSO experience and log you into the advanced management portal:

Go to portal.azure.com

Search for App Service Domains

A list of your Azure managed domains should appear

Select the domain you wish to manage

On the left side, you should see a section called 'Domain Management'. Expand this section

Select the 'Advanced Management Portal' blade

While viewing this blade, you should see a button called 'Advanced Management portal' Select the button and the SSO experience will open a new tab and automatically log you in

Let us know if you have further questions or concerns.
Jason Donnell 15 Reputation points

2023-06-28T19:57:11.5233333+00:00

Screenshot 2023-06-28 125557.pngI have seen the posts that reference this, but that option does not appear on the App Service Domain view for me (see attached). I have seen posts from other users that did not have this option available either, which is what led me to try the direct URL for the Advanced Management Portal option.
Jason Donnell 15 Reputation points

2023-06-28T19:59:50.6866667+00:00

I have the same issues as noted in https://learn.microsoft.com/en-us/answers/questions/1153635/where-is-the-advanced-management-portal where the user was advised to use the direct URL.

2 answers

Your answer

Jason Donnell 15 Reputation points

2023-06-27T20:03:27.39+00:00

This is the sign in page for secureserver.net where I need a username or customer number.
brtrach-MSFT 17,741 Reputation points Microsoft Employee Moderator

2023-06-28T17:39:04.7533333+00:00

@Jason Donnell The authentication for the advanced management portal is handled by a Single Sign On (SSO) experience within the Azure Portal. You cannot go directly to the URL.

To access your domain's advanced management portal, please follow these steps (as highlight in the below screenshot). This will initiate the SSO experience and log you into the advanced management portal:

Go to portal.azure.com

Search for App Service Domains

A list of your Azure managed domains should appear

Select the domain you wish to manage

On the left side, you should see a section called 'Domain Management'. Expand this section

Select the 'Advanced Management Portal' blade

While viewing this blade, you should see a button called 'Advanced Management portal' Select the button and the SSO experience will open a new tab and automatically log you in

Let us know if you have further questions or concerns.
Jason Donnell 15 Reputation points

2023-06-28T19:57:11.5233333+00:00

Screenshot 2023-06-28 125557.pngI have seen the posts that reference this, but that option does not appear on the App Service Domain view for me (see attached). I have seen posts from other users that did not have this option available either, which is what led me to try the direct URL for the Advanced Management Portal option.
Jason Donnell 15 Reputation points

2023-06-28T19:59:50.6866667+00:00

I have the same issues as noted in https://learn.microsoft.com/en-us/answers/questions/1153635/where-is-the-advanced-management-portal where the user was advised to use the direct URL.

Answer 1

brtrach-MSFT 17,741 Microsoft Employee Moderator

@Jason Donnell We have verified that the Advanced Management Portal was deprecated 5 patches ago as it was a legacy feature. You did not mention what you are trying to accomplish with your domain, but the two main features of the legacy portal were to manage the DNS and transfer the domain. The proper way to manage your DNS for your domain is via Azure DNS going forward. From the Overview page, select Manage DNS records.

Screenshot that shows where to access the DNS records.

In regard to transferring your domain, you can accomplish it using what's listed here and here.

We believe this should answer your question. As a result, would you consider accepting this as the answer or providing a new, positive survey? Our team operates on these signals and knowing that we were able to answer your questions would help my team and myself. Thank you for your time.

Jason Donnell 15 Reputation points

2023-06-29T14:11:51.7766667+00:00

Thank you for confirming that the portal was deprecated. However, as part of transferring my domain to Cloudflare I need to update the nameservers to confirm ownership of the domain. The "Manage DNS records" page does not allow for the replacement of the nameservers, which is what led me to try and get access to the Advanced Management Portal. If there is another way to edit the nameservers besides the portal, that would solve my issue.

I've used the API to get the authorization code, as indicated in the link you provided, and was able to start the transfer to Cloudflare. Now I'm stuck on the Cloudflare side until I can update the nameservers on the Azure side.

Answer 2

@Jason Donnell We do allow the addition of new nameservers (although I am not aware of a way to edit the existing nameservers). Would adding a new nameserver satisfy Cloudflare's requirements?

If so, please follow via the below screenshots:

Select the 'Manage DNS records' button on the overview section of your App Service Domain

User's image

On the next page, you should be able to see your DNS records. One of those records should be an NS record. Under the value, you should see the four default Azure nameservers. Click this row and it should open a new page.

User's image

On this new page, you should see a section to add additional name servers. Can you please attempt to place Cloudflare's nameservers into here?

User's image

If this does not work or your setup is different, please let us know so we can assist you further.

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How should I get my Azure user can access to the "Advanced Management Portal" at secureserver.net?

2 answers

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