All Teams meeting Generated with service account is throwing error.

Question

Team we us the following graph api to generate our online meetings. As of today all the previous meeting links that we have generated and tried to newly generate are giving 200 response and join url link. When opening it we are getting the following error.
We can share details on the service account if required.

https://graph.microsoft.com/v1.0/users/<<id>>/onlineMeetings

Answer 1

@Nithya Raghavendiran - It seems that you are using the Microsoft Graph API to generate online meetings, and you are encountering an error message stating "Operation failed with unexpected error" when trying to access the generated meeting links.

Here are a few suggestions to troubleshoot the issue:

1. Confirm the API request: Double-check the API request you are making to generate the meeting links. Ensure that you are providing all the required parameters correctly, such as start/end time, attendees, and any other necessary details.
2. Check API permissions: Verify that the account or application used to make the API request has the necessary permissions to create and manage online meetings. Ensure that the required Microsoft Graph API permissions are granted for the account or application.
3. Review meeting settings: Take a look at the settings for your online meetings. Check if there are any specific configurations, policies, or restrictions in place that could be causing the error. For example, check if there are limitations on the number of attendees, meeting duration, or any other meeting-specific settings that could be affecting the operation.
4. Test with different scenarios: Try generating meeting links with different sets of parameters to see if the error persists. This can help identify if the issue is specific to certain meeting configurations or if it occurs regardless of the input parameters.
5. Monitor service health: Check the Microsoft 365 Service Health Dashboard or the Microsoft Teams Service Health page to see if there are any reported issues or outages that could be impacting the meeting generation process. It's possible that there could be a temporary service disruption causing the unexpected error.

Thanks,

Nivedipa

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