AAD Error Details - Failed to update the notifications list

Question

Hi
maybe someone can help.
I want to delete an old User mail from the notification list from "Azure Active Directory > Security > Multi-Factor Authentication > Notifications" but I get always the error:

AAD Error Details: Failed to update the notifications list

Updating notification list

{"errorCode":"PreconditionFailed","localizedErrorDetails":null,"operationResults":null,

"timeStampUtc":"2023-06-28T14:39:42.3538913Z","clientRequestId":"10fedee3-f4cb-436b-891f-.....","internalTransactionId":"c3920cf9-ad2c-455e-9d1.....",

"tenantId":null,"userObjectId":"d315e6f3-56d9-4cb8-bd48-.....","exceptionType":"MFAServiceException"}

Answer 1

@Stefan Wiedemann Worked offline, gathered tenant id, client request id, timestamp, transaction id at the time of issue and worked with the engineering team to resolve the issue as the issue was tenant specific.

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