Cannot Deploying Event Subscription

Question

Cannot Deploying Event Subscription

Peruffo, Riccardo 20

Hi to everyone,

this error appears when I try to create a Event Subscription inside a Event Grid System Topic.

The target is trigger a Logic App from Event Grid each time a message is stored inside a specific Topic or Queue inside Service Bus.

"Deployment has failed with the following error: {"code":"Internal error","message":"The operation failed due to an internal server error. The initial state of the impacted resources (if any) are restored. Please try again in few minutes. If error still persists, report f6c3b82f-1a8d-47c2-90b7-1d6b8cacbf58:6/29/2023 2:54:24 PM (UTC) to our forums for assistance or raise a support ticket ."}"

I know the error is very generic and not useful, but maybe there is anothers options?

I re-try after 2/4h almost 5 times.

Thank you for your aid

MayankBargali-MSFT 70,906 Reputation points Moderator

2023-06-30T08:29:11.06+00:00

@Peruffo, Riccardo Thanks for reaching out. It looks like you want MQTT support in azure event grid and it is getting failed as the MQTT broker provisioning was failed. Can you please retry the operation and confirm if you are still facing the issue?

I have engaged my product team to assist on this further.
Peruffo, Riccardo 20 Reputation points

2023-06-30T15:30:44.89+00:00

Hi @MayankBargali-MSFT ,
Yes the error persists, the message is always the same and only change the hex code and timestamp

Deployment has failed with the following error: {"code":"Internal error","message":"The operation failed due to an internal server error. The initial state of the impacted resources (if any) are restored. Please try again in few minutes. If error still persists, report 6f622ec9-460d-418a-b4a3-ed686a01ffd7:6/30/2023 3:28:45 PM (UTC) to our forums for assistance or raise a support ticket ."}

The selection of MQTT events types are mandatory to create the event grid but I'm not sure they allow me to receive events from Service Bus

Thanks for your support
MayankBargali-MSFT 70,906 Reputation points Moderator

2023-06-30T17:18:19.3433333+00:00

@Peruffo, Riccardo Thanks for the confirmation. Can you please drop an email with subject line “Attn:Mayank” to AzCommunity[at]Microsoft[dot]com referencing this thread along with the recorded gif/steps so I can repro the issue and share the same with the product team.
MuthuKumaranMurugaachari-MSFT 22,431 Reputation points Moderator

2023-06-30T18:14:40.0633333+00:00

@Peruffo, Riccardo Based on the discussion with our product team, this might be related to Enable MQTT setting (for MQTT capabilities). Can you enable this setting before creating the event subscription and then validate?

Imp Note: Once MQTT is enabled, it cannot be disabled.

Sorry about the confusing error message. Our product team is working on a fix to provide meaningful error message (like MQTT needs to be enabled) and appreciate for the feedback. I hope this helps and let us know if you still face the issue or any other questions.
MayankBargali-MSFT 70,906 Reputation points Moderator

2023-07-04T11:59:54.1566667+00:00

Hi @Peruffo, Riccardo

Following up to see if my answer helps or you are still facing the issue. Feel free to get back to me if you need any assistance.

Please "Accept Answer" if the answer is helpful so that it can help others in the community.
MayankBargali-MSFT 70,906 Reputation points Moderator

2023-07-05T11:03:25.0566667+00:00

Hi @Peruffo, Riccardo

I hope the answer helps. Feel free to get back to me if you need any assistance.

Please "Accept Answer" if the answer is helpful so that it can help others in the community.

Accepted answer

1 additional answer

Your answer

MayankBargali-MSFT 70,906 Reputation points Moderator

2023-06-30T08:29:11.06+00:00

@Peruffo, Riccardo Thanks for reaching out. It looks like you want MQTT support in azure event grid and it is getting failed as the MQTT broker provisioning was failed. Can you please retry the operation and confirm if you are still facing the issue?

I have engaged my product team to assist on this further.
Peruffo, Riccardo 20 Reputation points

2023-06-30T15:30:44.89+00:00

Hi @MayankBargali-MSFT ,
Yes the error persists, the message is always the same and only change the hex code and timestamp

Deployment has failed with the following error: {"code":"Internal error","message":"The operation failed due to an internal server error. The initial state of the impacted resources (if any) are restored. Please try again in few minutes. If error still persists, report 6f622ec9-460d-418a-b4a3-ed686a01ffd7:6/30/2023 3:28:45 PM (UTC) to our forums for assistance or raise a support ticket ."}

The selection of MQTT events types are mandatory to create the event grid but I'm not sure they allow me to receive events from Service Bus

Thanks for your support
MayankBargali-MSFT 70,906 Reputation points Moderator

2023-06-30T17:18:19.3433333+00:00

@Peruffo, Riccardo Thanks for the confirmation. Can you please drop an email with subject line “Attn:Mayank” to AzCommunity[at]Microsoft[dot]com referencing this thread along with the recorded gif/steps so I can repro the issue and share the same with the product team.
MuthuKumaranMurugaachari-MSFT 22,431 Reputation points Moderator

2023-06-30T18:14:40.0633333+00:00

@Peruffo, Riccardo Based on the discussion with our product team, this might be related to Enable MQTT setting (for MQTT capabilities). Can you enable this setting before creating the event subscription and then validate?

Imp Note: Once MQTT is enabled, it cannot be disabled.

Sorry about the confusing error message. Our product team is working on a fix to provide meaningful error message (like MQTT needs to be enabled) and appreciate for the feedback. I hope this helps and let us know if you still face the issue or any other questions.
MayankBargali-MSFT 70,906 Reputation points Moderator

2023-07-04T11:59:54.1566667+00:00

Hi @Peruffo, Riccardo

Following up to see if my answer helps or you are still facing the issue. Feel free to get back to me if you need any assistance.

Please "Accept Answer" if the answer is helpful so that it can help others in the community.
MayankBargali-MSFT 70,906 Reputation points Moderator

2023-07-05T11:03:25.0566667+00:00

Hi @Peruffo, Riccardo

I hope the answer helps. Feel free to get back to me if you need any assistance.

Please "Accept Answer" if the answer is helpful so that it can help others in the community.

Answer 1

MayankBargali-MSFT 70,906 Moderator

@Peruffo, Riccardo We had internal discussion with our product team and they suggested that this might be related to Enable MQTT setting (for MQTT capabilities). Can you enable this setting before creating the event subscription and then validate? User's image

Imp Note: Once MQTT is enabled, it cannot be disabled.

Our product team is working on a fix to provide meaningful error message (like MQTT needs to be enabled) and appreciate the feedback. I hope this helps and let us know if you still face the issue or any other questions.

Please "Accept Answer" if the answer is helpful so that it can help others in the community.

Peruffo, Riccardo 20 Reputation points

2023-07-11T15:20:03.9266667+00:00

My solution:
In order to resolve the issue I have enabled the MQTT and I set "None" to "Managed Identity Type" field.

Why not only the MQTT configuration?

After the enable of MQTT a new type of error appears:

Deployment has failed with the following error: {"code":"Managed Identity Authorization Error","message":"Managed Identity for 67f7cdb2-db3d-46c2-a6fc-c18ea4142c45:XXXXXXintegration:00000000-1b55-85ce-0000-0000c4bda1f6:q01test does not have permission to perform Microsoft.ServiceBus/namespaces/messages/send/action action on the destination resource /subscriptions/67f7cdb2-db3d-46c2-a6fc-c18ea4142c45/resourceGroups/XXXXXXIntegration/providers/Microsoft.ServiceBus/namespaces/XXXXXXServiceBusIntegration/queues/queuetest01. Please grant appropriate permission before creating the event subscription. Visit aka.ms/egmsivalidation for more details."}

I think the new error was about the connection from the new q01test created with 00000000-1b55-85ce-0000-0000c4bda1f6 Identity code and the Azure Service Bus for permission rules.

The new Event Subscription q01test is created and in the same moment try to reach the Service Bus Queue queuetest01 and you can't gives roles before the creations because q01test doesn't exists.

This is what I think happens but I'm not 100% sure

Answer 2

Sonny Gillissen 3,596 Moderator

Hi ,

Thank you for reaching out on Microsoft Q&A!

The issue you describe looks similar to this post:

https://learn.microsoft.com/en-us/answers/questions/509955/event-grid-subscription-task-fails-with-error-inte

Is it in your case also correct that both are not in the same Resource Group? Please try to add the Resource Group of the Logic App explicitly, and see if it solves your issue as the Event Grid by default uses it’s own Resource Group.

Please click “Accept answer” if you find this helpful. Feel free to drop additional queries in the comments below!

Kind regards,

Sonny

Peruffo, Riccardo 20 Reputation points

2023-06-30T07:17:57.53+00:00

Hi @Sonny Gillissen ,

everything is under the same Resource Group.

I have owner permission for the Resource Group and for each application.

I have tried again today and the error persists.

Kind regards,

Riccardo
Sonny Gillissen 3,596 Reputation points Moderator

2023-06-30T07:21:35.4166667+00:00

Understood. Then I think the best option would be to raise a ticket at Microsoft Support. Could be it has to do with a deeper underlying issue, which isn't solvable through the Azure Portal.

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Cannot Deploying Event Subscription

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