Azure Web App (Linux) Laravel 9 - Nginx only works when force /public/index.php

Question

Azure Web App (Linux) Laravel 9 - Nginx only works when force /public/index.php

Fer Moreno 16

Hi, my app was working just fine this morning, I did not deploy any changes but suddenly the server stopped using nginx conf properly, not only the index is not redirecting to public folder but also, I can only use my app if I force in URL to use /public/index.php otherwise received a not found error.

I did not make any changes, tried to restart, rebuild the nginx config and nothing, only if I force the URL.

Since nginx is loaded via startup script must be server related, right?

DBLJoey 51 Reputation points

2023-06-30T08:16:00.1866667+00:00
Hi, i got the exact same problem with some of our Web Apps, i had several slots available on a web server that still worked. To test if the problem was on the Azure side i tried restarting one of our slots. The one i restarted were crashing immediately.

The logs are showing that it's not serving from the wwwroot/public folder but is trying to search for the wwwroot instead. Not sure what is changed but definitely something is changed on Azure side. Looks like the nginx config location is moved or something like that.

Did you resolved this issue already?

We are running a PHP8.1 Linux Web App with Nginx with a starting command to copy the nginx configuration to it's location with the following bash script:

#!/bin/bash cp /home/site/default /etc/nginx/sites-available/default service nginx reload

Somehow it seems to ignore that config location right now after restarting.
Fer Moreno 16 Reputation points

2023-06-30T14:00:20.17+00:00

Not solved yet, I raised a ticket in azure and they confirmed that a new version of Web Apps Linux Php image was deployed on their side and now it is crashing some (if not all) ngnix setups.

I'm using the same method as you of copying the nginx config via startup script, seems that is loaded as per streamlog but definitely not working properly.

Will let me know, later they are supposed to call me again.
Grmacjon-MSFT 19,151 Reputation points Moderator

2023-07-01T00:34:58.5133333+00:00

Hi@Fer Moreno , thanks for bringing this our attention. We are sorry to hear you're facing this issue.

We are checking internally with the engineering team to see if this is a known issue and will get back to you when we hear back from them. In the meantime, can you please email us at 'AzCommunity@microsoft.com' with Subject - 'Attn: Grace' with your support case number and Azure subscription so we can follow up with MS support as well?

Best,

Grace
DBLJoey 51 Reputation points

2023-07-01T21:51:50.25+00:00

Deleted
Grmacjon-MSFT 19,151 Reputation points Moderator

2023-07-19T18:55:31.3266667+00:00

Hi @Fer Moreno

are you still facing this issue? checking to see if the below response help answer your question. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. Thanks

3 answers

Your answer

DBLJoey 51 Reputation points

2023-06-30T08:16:00.1866667+00:00

Hi, i got the exact same problem with some of our Web Apps, i had several slots available on a web server that still worked. To test if the problem was on the Azure side i tried restarting one of our slots. The one i restarted were crashing immediately.

The logs are showing that it's not serving from the wwwroot/public folder but is trying to search for the wwwroot instead. Not sure what is changed but definitely something is changed on Azure side. Looks like the nginx config location is moved or something like that.

Did you resolved this issue already?

We are running a PHP8.1 Linux Web App with Nginx with a starting command to copy the nginx configuration to it's location with the following bash script:

#!/bin/bash cp /home/site/default /etc/nginx/sites-available/default service nginx reload

Somehow it seems to ignore that config location right now after restarting.
Fer Moreno 16 Reputation points

2023-06-30T14:00:20.17+00:00

Not solved yet, I raised a ticket in azure and they confirmed that a new version of Web Apps Linux Php image was deployed on their side and now it is crashing some (if not all) ngnix setups.

I'm using the same method as you of copying the nginx config via startup script, seems that is loaded as per streamlog but definitely not working properly.

Will let me know, later they are supposed to call me again.
Grmacjon-MSFT 19,151 Reputation points Moderator

2023-07-01T00:34:58.5133333+00:00

Hi@Fer Moreno , thanks for bringing this our attention. We are sorry to hear you're facing this issue.

We are checking internally with the engineering team to see if this is a known issue and will get back to you when we hear back from them. In the meantime, can you please email us at 'AzCommunity@microsoft.com' with Subject - 'Attn: Grace' with your support case number and Azure subscription so we can follow up with MS support as well?

Best,

Grace
DBLJoey 51 Reputation points

2023-07-01T21:51:50.25+00:00

Deleted
Grmacjon-MSFT 19,151 Reputation points Moderator

2023-07-19T18:55:31.3266667+00:00

Hi @Fer Moreno

are you still facing this issue? checking to see if the below response help answer your question. Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution. Thanks

Answer 1

Abraham Garcia 5

1

I had the same issue a couple of hours ago. My laravel 10 application was working as expected and suddendly stopped working (I did not deploy a new version).

I realized that nginx version changed to 1.24 so you can check this part.

What worked for me was to have the same config file you have in /etc/nginx/sites-available in /etc/nginx/sites-enabled

You could try copy this file like this:

cp /etc/nginx/sites-available/default /etc/nginx/sites-enabled/default

Considering default is the filename of your config you mentioned.

Also you could make a symbolic link if you want

ln -s sites-available/default sites-enabled/default

You may have to remove sites-enabled/default before doing the link

Then restart nginx

service nginx restart

I do not know if this is the best solution, but fixed the problem

Hope this works for you

Fer Moreno 16 Reputation points

2023-06-30T19:43:49.8166667+00:00

Sadly, no luck using your method. Will have to wait for MS to solve the issue asap.
DBLJoey 51 Reputation points

2023-07-01T21:25:11.4266667+00:00

Thank you for the effort, at our deployments slots it is not working at this moment either. Maby if i setup a new web app and try your steps again. I will try this later on. Let's hope the MS support team can follow up quick for now.
Fer Moreno 16 Reputation points

2023-07-03T18:10:52.44+00:00

Noticed that there is change in the image.

Nginx version is now 1.22 instead of 1.24 (so they reverted the change). The app still down, is not redirecting to index.php.

Now I don't need to point to public/index.php but index.php alone in order to work.

Seems to be nginx file issue but my I'm using the previous config that used to work last week.

Answer 2

Fer Moreno 16

The proper image/config is now working. Seems that has been restored, my app is functional on nginx again.

Definitely was on the server side.

Make sure to clear cache in case is not showing properly.

Thanks to all that helped to amplify the issue, so it was attended.

DBLJoey 51 Reputation points

2023-07-04T07:42:15.48+00:00

Thanks for the info. Got our servers working again, with the same config as before so indeed something on the server side.

Thanks to all.

Answer 3

Grmacjon-MSFT 19,151 Moderator

Hi @Fer Moreno , I wanted to share an update with you about this issue and tried responding to your email but it says your email "domain does not exist."

This issue has been resolved by the product group so your application should be working now. please restart your application and let us know if come across any problems.

-Grace

adeyemi adeshina 0 Reputation points

2023-08-08T11:09:50.73+00:00

Hi, I'm also currently facing the same issue. My app url is : www.guestsnhost.com. Navigating to other routes doesn't work except I include index.php. Example: www.guestsnhost.com/index.php/signin instead of www.guestsnhost.com/signin

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Azure Web App (Linux) Laravel 9 - Nginx only works when force /public/index.php

3 answers

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