MS Exchange Writer Failed Non-retryable error

Question

Hi, I have an Exchange server 2013 and Veeam backup server, running the backup job I get a warning about VSS backup job failed, cannot notify writers, and when I run the vssadmin list writers command on my exchange server it shows the 'MS Exchange Writer' Failed, non-retyable error. I restarted the MS Exchange Information Store Service and re-ran the command and MS Exchange Writer still showing failed, and ideas on how I can furthur troubleshoot why this is ahppening and any steps to fixing it?

Thanks

Answer 1

Hi @Fenton,

You could try backing up with Windows Server Backup.

https://learn.microsoft.com/en-us/exchange/high-availability/disaster-recovery/backup-with-windows-server-backup?view=exchserver-2019

In addition, since the issue involves Veeam which is a third-party product, I’d like to recommend contacting the Veeam support as well for assistance.

Regards

Shaofan

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