I keep getting this error message when loading up FIFA 23 saying "Secure Boot is not enabled on this machine". I've uninstalled the app, re-installed it, i've tried to go into my BIOS settings and none of it works. Apparently its an issue with EA AntiCheat, but at this point i'm so frustrated i cant give it any more attention. I've spent 6 hours today trying to research it with no luck. I even how now used WinDbg to diagnose the problem but don't know how to solve it:
************* Preparing the environment for Debugger Extensions Gallery repositories **************
ExtensionRepository : Implicit
UseExperimentalFeatureForNugetShare : false
AllowNugetExeUpdate : false
AllowNugetMSCredentialProviderInstall : false
AllowParallelInitializationOfLocalRepositories : true
-- Configuring repositories
----> Repository : LocalInstalled, Enabled: true
----> Repository : UserExtensions, Enabled: true
>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds
************* Waiting for Debugger Extensions Gallery to Initialize **************
>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.125 seconds
----> Repository : UserExtensions, Enabled: true, Packages count: 0
----> Repository : LocalInstalled, Enabled: true, Packages count: 36
Microsoft (R) Windows Debugger Version 10.0.25877.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\ProgramData\eaanticheat\Crashdumps\PACKER_52000_14992.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 22621 MP (12 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
Edition build lab: 22621.1.amd64fre.ni_release.220506-1250
Debug session time: Sat Jul 1 16:12:07.000 2023 (UTC - 5:00)
System Uptime: 0 days 0:00:52.905
Process Uptime: 0 days 0:00:06.000
.WARNING: Teb 0 pointer is NULL - defaulting to 00000000`7ffde000
WARNING: 00000000`7ffde000 does not appear to be a TEB
WARNING: Teb 1 pointer is NULL - defaulting to 00000000`7ffde000
WARNING: 00000000`7ffde000 does not appear to be a TEB
...............................................................
Loading unloaded module list
....
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(3a90.29d8): Access violation - code c0000005 (first/second chance not available)
+------------------------------------------------------------------------+
| This target supports Hardware-enforced Stack Protection. A HW based |
| "Shadow Stack" may be available to assist in debugging and analysis. |
| See aka.ms/userhsp for more info. |
| |
| dps @ssp |
| |
+------------------------------------------------------------------------+
For analysis of this file, run !analyze -v
EAAntiCheat_GameServiceLauncher+0x1:
00007fff`ccc00001 5a pop rdx
0:006> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
WARNING: Teb 0 pointer is NULL - defaulting to 00000000`7ffde000
WARNING: 00000000`7ffde000 does not appear to be a TEB
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Execute
Key : Analysis.CPU.mSec
Value: 593
Key : Analysis.Elapsed.mSec
Value: 8272
Key : Analysis.IO.Other.Mb
Value: 31
Key : Analysis.IO.Read.Mb
Value: 0
Key : Analysis.IO.Write.Mb
Value: 42
Key : Analysis.Init.CPU.mSec
Value: 108
Key : Analysis.Init.Elapsed.mSec
Value: 49103
Key : Analysis.Memory.CommitPeak.Mb
Value: 137
Key : Failure.Bucket
Value: SOFTWARE_NX_FAULT_CODE_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown
Key : Failure.Hash
Value: {9765cd84-ca57-0a2b-658d-2a83892f7ced}
Key : Timeline.OS.Boot.DeltaSec
Value: 52
Key : Timeline.Process.Start.DeltaSec
Value: 6
Key : WER.OS.Branch
Value: ni_release
Key : WER.OS.Version
Value: 10.0.22621.1
FILE_IN_CAB: PACKER_52000_14992.dmp
NTGLOBALFLAG: 0
PROCESS_BAM_CURRENT_THROTTLED: 0
PROCESS_BAM_PREVIOUS_THROTTLED: 0
CONTEXT: (.ecxr)
rax=0000000000000000 rbx=8eff0e18db56b6dc rcx=0000000000000000
rdx=8eff0e18db56b6dc rsi=0000000000000000 rdi=000000b284dffa68
rip=00007fffccc00001 rsp=000000b284dffa68 rbp=000001c26a11e340
r8=976bfc92597b000a r9=097a395f8fbcfd30 r10=91f27c361c56e18c
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei pl zr na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246
EAAntiCheat_GameServiceLauncher+0x1:
00007fff`ccc00001 5a pop rdx
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00007fffccc00001 (EAAntiCheat_GameServiceLauncher+0x0000000000000001)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000008
Parameter[1]: 00007fffccc00001
Attempt to execute non-executable address 00007fffccc00001
PROCESS_NAME: EAAntiCheat.GameServiceLauncher.exe
EXECUTE_ADDRESS: 7fffccc00001
FAILED_INSTRUCTION_ADDRESS:
EAAntiCheat_GameServiceLauncher+1
00007fff`ccc00001 5a pop rdx
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000008
EXCEPTION_PARAMETER2: 00007fffccc00001
STACK_TEXT:
000000b2`84dffa68 00007fff`ccee7610 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : EAAntiCheat_GameServiceLauncher+0x1
000000b2`84dffa70 00007fff`cceabd67 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : EAAntiCheat_GameServiceLauncher+0x2e7610
000000b2`84dffd30 00007fff`cbb626ad : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : EAAntiCheat_GameServiceLauncher+0x2abd67
000000b2`84dffdf0 00007fff`cc8aa9f8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : kernel32!BaseThreadInitThunk+0x1d
000000b2`84dffe20 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x28
STACK_COMMAND: ~6s; .ecxr ; kb
SYMBOL_NAME: EAAntiCheat_GameServiceLauncher+1
MODULE_NAME: EAAntiCheat_GameServiceLauncher
IMAGE_NAME: EAAntiCheat.GameServiceLauncher.dll
FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_CODE_c0000005_EAAntiCheat.GameServiceLauncher.dll!Unknown
OS_VERSION: 10.0.22621.1
BUILDLAB_STR: ni_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {9765cd84-ca57-0a2b-658d-2a83892f7ced}
Followup: MachineOwner
---------