Share via

How to get rid of ghost work/school-account

Daan van 't Westeinde 36 Reputation points
2023-07-02T09:19:10.0666667+00:00

Years ago I created a test-tenant and used my personal ms-account. From then, I get the prompt to choose between work/school or personal account. I even get an Authenticator-prompt when I try the work-account. No prompt in the Authenticator-app though, only on the web. The test-tenant has been gone for years. It is not a user on my Windows-system. Who can I ask to untick that box?

Microsoft 365 and Office | Install, redeem, activate | For business | Windows

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.