Unable to schedule out of office

Question

Unable to schedule out of office

Madan, Ali (GE Vernova) 100

I am unable to schedule out of office on Microsoft Teams. Whenever I try to, this message shows: (We were not able to schedule out of office, try again by clicking Save).

I attempted to turn on automatic replies on outlook to be synchronized to Microsoft Teams, Automatic replies are sent on outlook but my status does not change. Is there any way to solve this issue?

SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-05T07:17:32.47+00:00

Hi @Madan, Ali (GE Vernova)

Is there any progress on this issue?

If the reply is helpful, please click "Accept Answer" as an answer.It will help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!
SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-12T02:19:55.62+00:00

Hi @Madan, Ali (GE Vernova)

Haven't received your message for a long time.

I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
Madan, Ali (GE Vernova) 100 Reputation points

2024-02-12T09:29:30.96+00:00

Hi @SokiGuo-MSFT Haven't found a solution yet to the issue. While I tried to ignore this, it started to get super frustrating as I am unable to enjoy my vacations while I'm out as I'm getting multiple messages. Any extra help?
Shahid Idrees 5 Reputation points

2024-02-18T14:56:56.7666667+00:00

Having same issue. Have deleted the appdata folder. Tried from web and mobile. Doesnt work.
Katrina Wang 0 Reputation points

2024-03-09T09:53:54.27+00:00

same issue!
Helal, Alissa (GE Vernova) 0 Reputation points

2024-07-25T10:02:46.28+00:00

I'm facing the same problem!!
Wainscott, Brandon 0 Reputation points

2024-10-23T13:56:43.4133333+00:00

7 answers

Your answer

SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-05T07:17:32.47+00:00

Hi @Madan, Ali (GE Vernova)

Is there any progress on this issue?

If the reply is helpful, please click "Accept Answer" as an answer.It will help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!
SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-12T02:19:55.62+00:00

Hi @Madan, Ali (GE Vernova)

Haven't received your message for a long time.

I am writing to see how everything is going on with this thread. Should you need more help on this, you can feel free to post back.
Madan, Ali (GE Vernova) 100 Reputation points

2024-02-12T09:29:30.96+00:00

Hi @SokiGuo-MSFT Haven't found a solution yet to the issue. While I tried to ignore this, it started to get super frustrating as I am unable to enjoy my vacations while I'm out as I'm getting multiple messages. Any extra help?
Shahid Idrees 5 Reputation points

2024-02-18T14:56:56.7666667+00:00

Having same issue. Have deleted the appdata folder. Tried from web and mobile. Doesnt work.
Katrina Wang 0 Reputation points

2024-03-09T09:53:54.27+00:00

same issue!
Helal, Alissa (GE Vernova) 0 Reputation points

2024-07-25T10:02:46.28+00:00

I'm facing the same problem!!
Wainscott, Brandon 0 Reputation points

2024-10-23T13:56:43.4133333+00:00

Answer 1

SokiGuo-MSFT 31,546 Microsoft External Staff

Hi @Madan, Ali (GE Vernova)

How did you set it up?

Can you set out of office status in the Teams web client? If the desktop client fails to set up, try signing out and then deleting all files and folders in the %appdata%\Microsoft\Teams directory to check if it works.

According to my tests, when I set the out of office status, the input box will display the status information of the other party, but the online status will still be displayed as set by the other party. For example, available is still displayed.

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If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-10T08:32:45.28+00:00

Hi @Madan, Ali (GE Vernova)

I am checking the status of this case. Please let us know if you would like further assistance.

Meanwhile, if the reply is helpful to you, please try to mark it as an answer, it will help others who encounter the same issue and read this thread.

Thank you for your understanding and patience!
Madan, Ali (GE Vernova) 100 Reputation points

2023-07-16T16:39:59.2533333+00:00

Hi @SokiGuo-MSFT

I already tried to do that earlier. Deleted all files stored in that location, uninstalled and installed again multiple times, still unchanged. I tried to do everything mentioned in the Q/A but nothing seems to work. Same message appears when I attempt to set out of office in teams web. I can only do that in outlook but it does not sync to my teams account. I tried to see my status from other users, it does not show them that I'm out of office. This has been an annoying issue now for around a year and I found no solution.
SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-17T05:28:18.2333333+00:00

Hi @Madan, Ali (GE Vernova)

Can other states change normally?

Please contact your administrator to verify the following tests to verify that the user's team status is displayed correctly.

Run Tests: Teams presence.
SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-20T09:29:21.4466667+00:00

Hi

Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
Madan, Ali (GE Vernova) 100 Reputation points

2023-07-20T09:33:21.2033333+00:00

Other status can be changed. Can't connect with administrator as I don't have the permission to.
SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-21T02:08:17.5433333+00:00

Hi

What is your account type?

According to your description, there is also a problem with the Teams web client. There may be a problem with the account. We recommend that you contact your administrator to test if there is an issue with your account.
SokiGuo-MSFT 31,546 Reputation points Microsoft External Staff

2023-07-25T01:40:23.6833333+00:00

Hi

Is there any update on this case?

Please feel free to drop us a note if there is any update.

Answer 2

Michael Tammaro 0

I am having this exact same problem!

Michael Tammaro 0 Reputation points

2023-08-09T02:21:38.2766667+00:00

Every time I try I get a message that says "We were not able to schedule out of office, try again by clicking Save."

Answer 3

Harake Hassan 0

Same problem!

Answer 4

Marvin Frede 5

same problem. Everytime I try.

Answer 5

Florian Rahe 0

Same Problem. On desktop as well on phone.

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Unable to schedule out of office

7 answers

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