Windows update failed with 0x800f0831

Question

Trying install below update but failed installation at 100%
Attched cbs and windows logs

Performed steps:
CLear windows catlog and cache
Reboot
Reset windows service

But no luck all efforts failed

2023-06 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems (KB5027225)

Trying install below update but failed installation at 100%
Attched cbs and windows logs

Performed steps:
CLear windows catlog and cache
Reboot
Reset windows service

But no luck all efforts ware failed

2023-06 Cumulative Update for Microsoft server operating system version 21H2 for x64-based Systems (KB5027225)
Error:There were some problems installing updates, but we'll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x800f0831)

OS:Windows server 2022 data center

version;21H2

Answer 1

Hello,

The error code 0x800f0831 indicates that there was a problem installing a Windows update (in this case, KB5027225). This error often occurs due to conflicts with existing software, corrupted system files, or issues with Windows Update components. To resolve this issue, you can try the following steps:

-Reset Windows Update components: Resetting the Windows Update components can often resolve update-related issues. You can do this by running a series of commands in an elevated Command Prompt window:

Press the Windows key, type "cmd," and right-click on "Command Prompt."

Select "Run as administrator" to open an elevated Command Prompt.

Run the following commands one by one, pressing Enter after each:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

• Cleanup WinSxS folder: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/clean-up-the-winsxs-folder?view=windows-11
• Perform a DISM health check and repair: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

--If the reply is helpful, please Upvote and Accept as answer--

Answer 2

Followed but no luck.

Dism /Online /Cleanup-Image /RestoreHealth

Asking for source ,What is the source here?