How to uninstall and reinstall Microsoft authenticator without erasing data

Question

Hi,

I need to uninstall Microsoft Authenticator from my Iphone because I changed my Apple email so now the system won't update any of the installed applications. I want to uninstall and reinstall Authenticator with the new Apple account without losing any data or being stuck. Any recommendations?

Answer 1

Some general info below. Its not clear what you're wanting to do. The safer method may be to turn off the two-factor at each of the service providers, then reenable two-factor after the account changes are complete.

You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. Then sign on with recovery account to do the restore.

You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. https://support.microsoft.com/en-us/account-billing/back-up-and-recover-account-credentials-in-the-authenticator-app-bb939936-7a8d-4e88-bc43-49bc1a700a40

Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. The authenticator app is nothing more than a code generator. The two factor is turned on or off at the service provider end.

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