win10 21h2 2023 cannot install kb5027215 error 0X80070005

Question

hello team

these days when i want to update my win10 ,it always show error 0x80070005 not olny June update,May and April still have this problem .

this error made me have to reinstall this update again and again, and each of time, both fail.

After i found this path C:\Windows\Logs\CBS\CBS.log i found v_mscdsc.inf thins stop me install windows update . i used try to fix bug with sfc /sacnnow in cmd but ,it doesnot work . so i didnot know how i could fix this problem. thanks .

my windows version is 21h2 enterprise Edition .

Answer 1

Hello,

Error 0x80070005 indicates an "access denied" error, which typically occurs when the user account doesn't have the necessary permissions to install or modify certain files or settings. Here are some steps you can try to resolve the issue:

-Check user account permissions: Ensure that your user account has administrative privileges. You can verify this by going to "Settings" > "Accounts" > "Your info" and checking if your account is listed as an administrator. If it isn't, you may need to switch to an administrator account or contact your system administrator for assistance.

-Reset Windows Update components: Resetting the Windows Update components can often resolve update-related issues. You can do this by running a series of commands in an elevated Command Prompt window:

Press the Windows key, type "cmd," and right-click on "Command Prompt."

Select "Run as administrator" to open an elevated Command Prompt.

Run the following commands one by one, pressing Enter after each:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

• Cleanup WinSxS folder: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/clean-up-the-winsxs-folder?view=windows-11
• Perform a DISM health check and repair: https://learn.microsoft.com/en-us/windows-hardware/manufacture/desktop/repair-a-windows-image?view=windows-11

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

--If the reply is helpful, please Upvote and Accept as answer--

Answer 2

when i did this step and restart my computer, it shows

To protect this computer,it had stopped this application

this warning stoped me open service.msc in WIN+R and include gpedit.msc and so on

Even though I still cannot update my win10 ,so i had to close the uac.

i tried to use another way to update win10

for example my win10 verson is 21h2 Feb i download the May iso and Overlay installation ，so

i thought this version is May 21h2 ,and when i update successfully i can update windows to June 21h2 but it failed

i really did not want to reinsall windows . My company had over than 200 PC had this problem and i cannot reinstall win10 one by one .

Did you had another way to solove this problem

or

do you have v_mscdsc.inf this applicaton i want to change the old one to it.