Hello @SheldonC !
- Operating System: Identify the version and edition of the operating system running on the affected machine(s).
- Hardware Configuration: Determine the specifications of the machines involved, including CPU, RAM, storage, etc.
Do we have Access to Windows Logs and / or BiOS Logging ?
What is the last known change on the System ?
ALSO:
The first method you can try is to edit your registry. It is a specific method, so it only works for a few of you. If you’re trying to create MSIs for imaging, it is recommended that you try this method.
Step 1: Press the Win +R keys to open Run. Next, type regedit and press Enter to open Registry Editor.
Step 2: Navigate to this path: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SideBySide.
Step 3: Find the PublisherPolicyChangeTime entry from the right side.
Step 4: You will find the type of this entry was changed to REG_SZ during the installation, when it should be REG_QWORD.
Step 5: Just delete PublisherPolicyChangeTime before building the MSI file. To do that, right-click PublisherPolicyChangeTime and choose Delete.
AND :
Step 1: Press the Win key + I key to open Windows Settings.
Step 2: Click Apps and go to Apps & features.
Step 3: Then find Bonjour from the list on the right, click it and click Uninstall.
Step 4: Click Uninstall again to confirm to uninstall Bonjour.
Step 5: Follow the instructions to finish the process.
After that, check if “More data is available” is solved.
Please let us know!
I hope this helps!
Kindly mark the answer as Accepted and Upvote in case it helped!
Regards