Azure monthly credits benefit which comes from MSDN subscription is disabled

Question

Dear All,

Azure monthly credits benefit which comes from MSDN subscription for MCT program is disabled for the below reason and I can't enable the subscription even though I raised multiple support requests and asked them to enable the same. Kindly help me to resolve this matter.

"We’ve identified suspicious activity in this subscription that violates the Microsoft Acceptable use Policy. To protect your account, we’ve disabled the subscription. Please contact Azure support to re-activate your subscription."

*Note- I was deleting all the resources from the subscription to ensure the subscription is empty. However, I was able to delete all the resources except for vNets and Subnets. And I even can't delete them.

Answer 1

Hello @Ashan Dissanayake

Thank you for posting this concern on this community.

I would like to make few questions which are down below...

-Is this for Microsoft certified training program?

-How was this Azure subscription given to you?

-Did you try to re-enable it from the Partner center page?

-Did you check if you have any spending limit policy on it?

-Are you the administrator or the Owner of this tenant?

-Did you check for any network dependencies attached to your Vnet before deleting it?

I hope that can be useful for you.

Looking forward to hearing from you

Cheers,

Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

Answer 2

Dear risolis,

My apologies for the delay. Still, the issue is there and I don't think we can re-activate this subscription according to the Microsoft ticket response I received last time. Let's wait till the next MCT renewal and see if this is available again. For that I'l have to wait until next year March.

Meanwhile, I genuinely appreciate your support throughout this case.