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Teams on Mac cannot login

Anonymous
2023-07-06T22:52:18.4533333+00:00

My MacOS is already a version from a long time ago, and I am currently on vacation without bringing new devices home. I am currently unable to log in to my Teams client. What should I do? At present, I have logged out and logged in multiple times, cleared the cache, closed other applications, and switched the network to WiFi. But still doesn't work? Has anyone encountered this problem? Any suggestions would be greatly appreciated.

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Andrew Reed 5 Reputation points
    2023-07-07T00:30:06.6466667+00:00
    1. Update MacOS and Teams client: It's possible that your current MacOS version is too old and no longer supports the version of Teams you're trying to run. If your MacOS is out of date, you should update it. It might also be helpful to update your Teams client to the latest version if you haven't already. However, if you're on vacation and you don't have a good Internet connection, this might be a bit difficult to do.
    2. Web Version: If you are unable to get the desktop client working, you can use the web version of Teams. To use Teams on the web, open a web browser and go to https://teams.microsoft.com/. Sign in using your Microsoft credentials. It should work on most modern web browsers.
    3. Using another device: If you have access to a smartphone or a different computer, you can install and use the Teams client on that device.

    Contacting Microsoft Support: If none of the above solutions work, you may want to reach out to Microsoft Support. They can provide more targeted assistance based on the specifics of your situation.

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  2. JimmyYang-MSFT 49,441 Reputation points Microsoft Vendor
    2023-07-07T03:16:35.84+00:00

    @EruptSvgymsj

    It sounds like you are having trouble logging into Teams on your Mac. Since you mentioned that your MacOS is an older version, it's possible that the version of Teams you are using is not compatible with your operating system.

    One thing you can try is to check the system requirements for the version of Teams you are using and compare it to your MacOS version. If they are not compatible, you may need to update your MacOS or download a different version of Teams that is compatible with your operating system.

    Another thing you can try is to uninstall and reinstall Teams on your Mac. This can sometimes fix issues with the application not working properly.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  3. Abraham Brody 1 Reputation point
    2024-05-14T20:15:57.7266667+00:00

    I am running Monterey, and Teams New does not let me login my Microsoft Account. It just stalls. There is no login, and Teams old won't launch either. Something is very buggy with stand alone teams for people free Microsoft office Accounts. There is no place to deleted prior Microsoft Office accounts, or bring up your calendar of Teams meeting invites.

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