Can't Change Authoring FO Pricing Tier

Question

Hello,

I'm having an issue while changing my pricing tier for authoring for LUIS. We are already migrating to CLU but our current clients having a trouble while using current implementation because services giving related error since they exceeded the limit. Is there anything I can do at least move to paid tier for a while to cover our damage?

{
    "error": {
        "code": "403",
        "message": "Out of call volume quota for LUIS.Authoring F0 pricing tier. Please retry after 20 days. To increase your call volume switch to a paid tier."
    }
}

Answer 1

Hello @Dilara , Thanks for using Microsoft Q&A Platform.

As per the error message you provided, it seems that you have exceeded the call volume quota for the LUIS. If you are looking to move to a standard tier, you can do that.

In the Azure portal, navigate to the pricing tier tab under the language resource and switch to the Standard pricing tier to see if it helps.

If the issue still persists, please raise a support ticket in the Azure portal: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade/overview

I hope this helps.

Regards,
Vasavi

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