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Can't Login on Microsoft App on computer get "[1001]" error code

Meagan Brink 5 Reputation points
2023-07-07T16:02:02.6733333+00:00

Unnable to loggin to microsoft app on computer but able to on website. I get the [1001] error code.

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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  1. Wesley Li-MSFT 4,506 Reputation points Microsoft Vendor
    2023-07-10T08:52:27.2+00:00

    Hello

    Thank you for posting in our Q&A forum.

    Error code [1001] can indicate that the app failed to connect to Microsoft’s servers. This is why you might be able to log in on the website but not on the app. To fix this issue, you can try clearing the app cache, installing the latest version of the app, disabling IPv6, and temporarily turning off your security tools.

    If the response is helpful, please click "Accept Answer" and upvote it.

    1 person found this answer helpful.

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