Microsoft authenticator app is not working.

Question

I have a University account logged in my Microsoft authenticator app and it doesnt let me verify stuff through it. I dont know why but everytime I get a message to "open your Microsoft authenticator app and insert the code" I do it and there is nothing on the app. I really need help with this since all of my University online logins are through that e-mail. This system is absolutely terrible, it turned simple logins into nightmares.

Answer 1

be sure you added the University account to authenticator. then open the app and select the University account. if the account supports one time codes, it should be displayed.