Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
4,963 questions
Microsoft Authenticator stopped working
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Joseph Luo
10
Reputation points
I have M365 family with passwordless security setup. I'm using Microsoft Authenticator for new sign in to any M365 related services. I installed Microsoft Authenticator on iPad Pro, iPad Mini, and an iPhone. They all stopped working all of sudden and giving me "Something went wrong. Please report an issue using the "Send feedback" option and try again later." I've been so frustrated trying to dealing this for two weeks. Now I need serious help. I can't resync my Microsoft Edge browser and keep my password; auto filled forms; etc. on Microsoft Edge. I can't make any changes on my webmail settings. None of the tabs is working after I sign in to my Microsoft account without Authentication. The only option is keeps asking me to setup password. What is the point of Microsoft to enable a passwordless feature, but not letting users using it?
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