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why can't I access my files in OneDrive?

Louis Blais 5 Reputation points
2023-07-08T18:52:54.3733333+00:00

Sometimes I try to open a file from my OneDrive and it says the server is down or the file is not available. I need access to all my files 24/7. Please help.

Microsoft 365 and Office | OneDrive | For business | Windows

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  1. AllenXu-MSFT 24,951 Reputation points Moderator
    2023-07-10T02:16:49.01+00:00

    Hi @Louis Blais ,

    It could be due to a connectivity issue between your device and OneDrive. To resolve this issue, try checking your internet connection and then refresh your browser.

    If you're receiving an error message saying "This item might not exist or is no longer available", it could be because the file has been deleted or you may not have permission to view it. In this case, you can try contacting the owner of this file for more information.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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