Log in to azure portal show message "more information required", Outlook account - no o365

Question

Hello Azure Community,

This is for my personal outlook account , Isn't a office 365 either company account. When I try to access to portal from any device always show me the message "more information required" after that take around 15m - 30m to permit my access to Azure portal.

Any Idea how to fix that? I already test from several devices, cleaning cache, and temporary files, also InPrivate windows and different browsers.

Thanks!

Luis

Answer 1

Hello @Luis Arias !

Yes that is the issue !

Check Security Defaults please. it forces MFA for Global Admins!

I suggest to create another Global Admin and add MFA to secure your Tenant ,or leave security Defaults and follow the procedure to Register for MFA

To enable/ DISABLE PLEASE security defaults (or confirm they're already enabled)

Important

You must be a Security Administrator, Conditional Access administrator, or Global Administrator to perform this task.

Go to the Azure portal (https://portal.azure.com/) and sign in.

Under Manage Azure Active Directory, select View.

[

](https://learn.microsoft.com/en-us/microsoft-365/security/defender-business/media/mdb-manage-azuread.png?view=o365-worldwide#lightbox)

1. In the navigation pane, select Properties, and then select Manage security defaults.

[

](https://learn.microsoft.com/en-us/microsoft-365/security/defender-business/media/mdb-azuread-properties.png?view=o365-worldwide#lightbox)

On the right side of the screen, in the Security defaults pane, see whether security defaults are turned on (Enabled) or off (Disabled). To turn security defaults on, use the drop-down menu to select Enabled.

1. Save your changes.

I hope this helps!

Kindly mark the answer as Accepted and Upvote in case it helped!

Regards

Answer 2

Hello @Luis Arias !

I am seeing that the message refers to an Organization

Is it possible you are invited into an Azure Tenant with your Personal Email ?

Login into Azure and Select the user icon on the upper right and check Change Directory and see which directories are you into

Please come back with feedback

I hope this helps!

Kindly mark the answer as Accepted and Upvote in case it helped!

Regards

Answer 3

Hello @Luis Arias !

Kinldy mark the Answer as Accepted in case it helped!

Regards