Error code 0x80070490

Question

Trying to play the sims 3, it's installed but won't boot because it says it needs .net framework 3.5. I've tried going through the control panel and the command prompt to install this, but it won't. What comes up is error code 0x80070490 which I can't find any useful information on over the internet. Anyone have any answers or be able to help me find some? I have Windows 11.

Answer 1

Hello,

If you're encountering error code 0x80070490 while trying to install .NET Framework 3.5 on Windows 11, there are a few troubleshooting steps you can try to resolve the issue:

Enable .NET Framework 3.5 via Windows Features:

Press Win + X and select "Apps and Features" from the Power User menu.

In the Apps and Features window, click on "Optional features" at the top.

Click on "Add a feature."

Scroll down and locate ".NET Framework 3.5 (includes .NET 2.0 and 3.0)."

Enable the checkbox next to it and click on the "Install" button.

Wait for the installation to complete, and then restart your computer.

Use DISM to install .NET Framework 3.5:

Open an elevated Command Prompt or PowerShell by right-clicking on the Start button and selecting "Command Prompt (Admin)" or "Windows PowerShell (Admin)."

Type the following command and press Enter:

mathematica

Copy code

DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /LimitAccess /Source:D:\sources\sxs

Note: Replace "D:" with the drive letter of your Windows installation media (DVD or ISO file). Make sure the installation media is inserted or mounted.

Wait for the command to complete, and then restart your computer.

Use the Windows Update Standalone Installer:

Download the offline installer for .NET Framework 3.5 from the Microsoft Download Center. Make sure you choose the correct version that matches your Windows 11 edition (e.g., x64 for 64-bit).

Run the downloaded installer as an administrator and follow the on-screen instructions to complete the installation.

Restart your computer and check if the Sims 3 now launches successfully.

Check Windows Update:

Ensure that your Windows 11 system is up to date with the latest updates. Sometimes, the installation of .NET Framework 3.5 may fail if there are pending Windows updates.

Open the Settings app (Win + I) and go to "Windows Update."

Click on "Check for updates" and allow Windows to download and install any available updates.

After the updates are installed, restart your computer and try installing .NET Framework 3.5 again.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

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