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My subscription for a simple Python App was suspended

HECTOR ALONSO GUZMAN GUTIERREZ 40 Reputation points
2023-07-10T18:03:30.45+00:00

My subscription 4513c67a-bbfa-43fc-99d4-61c9c0bc28f8 for a simple Python App was suspended and I want to recover my domain overall in order to use another subscription. The message says that it had suspicious activity. I don't know the details about that activities, because I can´t make ssh, but I have made some security improvements locally and remove the virtual machine. Anyway, I can't resume it.

I use the forms for technical support but I'm not sure if they received my messages. There is not confirmation or email.

Thank you for your help. It will be very appreciated because the site has to be ready ASAP

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Ryan Hill 30,281 Reputation points Microsoft Employee Moderator
    2023-07-10T23:37:27.1666667+00:00

    Your best course of action is to create a support request as instructed on Reactivate a disabled Azure subscription - Microsoft Cost Management | Microsoft Learn. This will allow you to work directly with a support engineer. Even though your account is suspended, that shouldn't prevent you from creating a billing support request. Any issues you run into with creating the ticket, please feel free to comment down below.

    1 person found this answer helpful.

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