请问azure如何退款，我达到了快速退款的限制，但是点击“提交支持请求”以后，没有任何反应

Question

您好，我尝试申请退款，但是无法提交支持请求，点击按钮后并没有提交任何支持请求，“最近的支持请求”列表里没有任何内容，请问如何解决。

Answer 1

@Liuru Nan in order to request refund, you can submit a billing support request which is free of charge.

1. Sign into the Azure portal.
2. Select "Help + support" from the left-hand menu.
3. Select "New support request" from the top of the page.
4. Under "Issue type," select "Billing."
5. Under "Problem type," select "Refund request."
6. Fill out the required information, including the date and time of the issue, the impacted services, and your contact details.
7. Select "Create" to submit your request.

Please see How to create an Azure support request - Azure supportability | Microsoft Learn for more information regarding submitting a support request.