How much time it require to create a guest user after they accepted our invitation

Mani 446 Reputation points
2023-07-11T07:40:09.6866667+00:00

Hello,

We had sent an invitation to external user as guest, and they accepted our invitation but still they can't have the option to change the organization in teams web or teams client.

What might be the issue here in this case and how much time it requires in general.

Microsoft Teams Microsoft Teams for business Other
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  1. JimmyYang-MSFT 58,641 Reputation points Microsoft External Staff
    2023-07-11T09:22:12.3433333+00:00

    @Mani

    It's possible that the external user's account has not been fully provisioned yet. When a guest is added to a team, it can take up to 24 hours for their account to be fully provisioned and for them to have access to all the features of Teams.

    If it has been more than 24 hours since the guest accepted the invitation and they still cannot change the organization in Teams, there may be an issue with their account permissions. In this case, you may need to check the settings for the guest user in the Azure Active Directory portal to ensure that they have the appropriate permissions to access Teams.


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