I have used Authenticator to scan the QR code, but the after click on Next, it's showing nothing but time out or ran into problem.

Ethan Zhang 0 Reputation points
2023-07-11T15:27:13.0533333+00:00

we scanned the QR code, and after I click the next, it showed authentication registration has timed out

it kept showing error message, like We are sorry, we ran into a problem, choose next to try again

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dave Patrick 426.1K Reputation points MVP
    2023-07-11T15:29:55.5166667+00:00

    Might try again but connected to another network. May also need an admin to reset the account.

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