How to request for a refund

Joseph Tochukwu 0 Reputation points
2023-07-11T15:52:22.7333333+00:00

Please how can i request for a refund

Because have submitted a request refund several times now am only getting the message: Expedited refund limit reached

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
1,856 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. TP 68,406 Reputation points
    2023-07-11T16:00:58.7033333+00:00

    Hi Joseph,

    Please create a New Support Request in the portal and choose Issue type: Billing Problem type: Refund request, then click Next. Once it shows suggested solutions, DO NOT CLICK the Request a refund button, click Return to support request as shown below:

    azure support request Return to support request

    Click Next, continue filling out information, make sure your email/phone are correct, and finishing creating the case. There is no charge for billing/subscription management support requests. A support engineer will assist you with your refund request.

    Please click Accept Answer if above was useful. If you have issues submitting the case please add a comment below with details.

    Thanks.

    -TP