Printer install issues windows 10 and 11

Question

I have several printers of different brands installed and shared on Windows 10 PCs on a peer to peer network. Able to install printers on all Win 10 PCs without issue.  No matter which route I take to install on a windows 11 PC the only error I get says printer cannot be found, there is no error code shown.  Browsing the network shows the printers. Any suggestions?

Answer 1

I have run the troubleshooter with no issues found or resolved. I will do the "mscms.dll" copy next. Do I perform that on the PC with the printer or the network PC I am trying to install to?

Thanks

Answer 2

Start by running the automated printer troubleshooter.

See:

Fix printer connection and printing problems in Windows

Navigate to the following folder: C:\Windows\system32

Find the mscms.dll in the above directory and right-click then select copy.

Now paste the above file in the following location :

C:\windows\system32\spool\drivers\x64\3\ (For 64-bit)

Reboot your PC

=================

Open Control Panel

click Hardware and Sound then click on Devices and Printers.

Click Add a printer

If the printer not listed click the link which says “The printer that I want isn’t listed.“

select “Add a local printer or network printer with manual settings” and click Next.

Select Create a new port and then from type of port drop-down select Local Port and then click Next.

Type the printer’s address in Printers port name field in the following format:

\IP address or the Computer Name\Printers Name

Now click OK and then click Next.

Follow on-screen instructions