Query on policy

Glenn Maxwell 9,661 Reputation points
2023-07-11T21:39:48.41+00:00

Hi All

i want to whitelist an email address in office365. i have logged in to Microsoft 365 defender page .under under polices-policy management. i am not sure to which policy this email needs to be added to safe sender.

Microsoft Exchange Online
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
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Exchange Server Management
Exchange Server Management
Exchange Server: A family of Microsoft client/server messaging and collaboration software.Management: The act or process of organizing, handling, directing or controlling something.
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Accepted answer
  1. Aholic Liang-MSFT 13,731 Reputation points Microsoft Vendor
    2023-07-12T05:32:43.84+00:00

    Hi @ Glenn Maxwell ,

    The most recommended scenario for adding safe senders is to enter domains and email addresses in the tenant allow/block list.

    For specific steps, please refer to the following:

    We can't create allow entries for domains and email addresses directly in the tenant allow/block list.

    Instead, we use the Emails tab on the Submissions page at https://security.microsoft.com/reportsubmission?viewid=email. When we submit a blocked message as Should not have been blocked (False positive), an allow entry for the sender is added to the Domains & email addresses tab on the Tenant Allow/Block Lists page.

    User's image

    In addition to this, you can use mail flow rules to designate external senders as safe senders.

    For details, please refer to this link: Create safe sender lists | Microsoft Learn


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