It may be the work of some sort of malware. You may be able to locate it using this tool.
https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
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857f36f8-f331-4c7a-84a3-b948b6dd9ebd.jpgHello pop up continues to persist on user's machine. Unable to find any solution to stop this . Please assist
It may be the work of some sort of malware. You may be able to locate it using this tool.
https://learn.microsoft.com/en-us/sysinternals/downloads/autoruns
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
Looks like the user may have subscribed to something called bluesombrero. May need to ask the user or contact the service provider for assistance.
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
Ok, sounds good then it's most likely some sort of malware. A work-around may be to delete the user's local profile, then when they next logon a new profile will be created from \default user.
--please don't forget to upvote
and Accept as answer
if the reply is helpful--
Registry update on microsoft policy