4,396 questions
Outlook add-in return old entryid after maibox got moved
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 9%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
Dino
80
Reputation points
Hi!
I'm developing an add-in on outlook.
I'm facing a case the mailbox got moved but I still received an old entryID after that. (I know this because I tried with Graph Explorer but didn't find any email with this entryID, Also EntryID will change after the mailbox is moved).
I received the entryID by using Office.context.mailbox.item.itemId
Does anyone know how to receive the new EntryID of the mailbox?
Microsoft 365 and Office | Development | Other
Outlook | Windows | Classic Outlook for Windows | For business
10,115 questions
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 11%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
ChristyZhang-MSFT 26,126 Reputation points Microsoft External Staff2023-07-14T01:26:11.4366667+00:00 Hi @Dino ,
Welcome to our forum!
Looks like your issue is more related to add-in development, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client. In order to better solve your problem, we will add "Office Development" tag.
Thanks for your understanding and hope your issue would be resolved soon.
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Dino 80 Reputation points
2023-07-14T02:06:35.9166667+00:00 Thank you for that!
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