Hi @Daniel Kaliel
The documentation states that The outbound phone number that's displayed is determined as follows:
For Calling Plan and Operator Connect numbers, the original caller's phone number is displayed.
For Direct Routing numbers, the number sent is based on the P-Asserted-Identity (PAI) setting on the SBC, as follows:
a.If set to Disabled, the original caller's phone number is displayed. Disabled is the default and recommended setting.
b. If set to Enabled, the resource account phone number is displayed.
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