Share via

How to add a second work account on TEAMS Mac version?

SalomeKeller-1103 45 Reputation points
2023-07-13T16:30:51.3966667+00:00

I am a freelancer and work for multiple organizations, that all have their own TEAMS setup. I use Office365 Business myself. Some organizations set me up as a guest, but in some of them I have an own email-adress (usually with @external.companyname.com).

I have no problem adding multiple company accounts to my TEAMS on iOS, but at TEAMS for Mac it only allows me to add a personal account, no second company account.

Is this a feature request that is being worked on already and if yes, where can I monitor the progress and make sure I update as soon as it is launched?

P.S.: I know all workarounds with private mode and different browsers, but that's not my problem. One of my problems is that I can't start calls that I have invited out of the @external-Account when I am logged into my own MS365 on the Desktop App of TEAMS for Mac. And that makes it impossible to let guests enter or use TEAMS full functionality. I also keep missing messages when I forget to log out of one account and log in to the next. In short: It is cumbersome and I hope the feature gets developed soon (as it already works on the iOS).

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,250 questions
Office Mac
Office Mac
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Mac: A family of Apple personal computers that run the macOS operating system.
472 questions
Microsoft Teams Development
Microsoft Teams Development
Microsoft Teams: A Microsoft customizable chat-based workspace.Development: The process of researching, productizing, and refining new or existing technologies.
2,920 questions

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. LiweiTian-MSFT 14,945 Reputation points Microsoft Vendor
    2023-07-14T03:00:27.38+00:00

    Hi @SalomeKeller-1103

    Currently Teams desktop does not support multiple accounts, currently you can only log in with one enterprise account and add other personal accounts in Teams.

    But features like multi-tenancy and multi-account in the new Teams enable you to collaborate more effectively across organizational boundaries, while staying signed in to multiple accounts and receiving real-time notifications, no matter which account is currently in use. You can seamlessly interact with users across multiple accounts and organizations without leaving calls or meetings, ensuring your workflow isn't interrupted.

    The new Teams is currently in preview. To learn more about new Teams application for Windows, please check https://techcommunity.microsoft.com/t5/microsoft-teams-blog/introducing-the-new-microsoft-teams-now-in-preview/ba-p/3774406

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.