Paid for HEVC Video Extensions - Reinstalled Win 10 -Now MSFT Store Says I Do Not Own HEVC Extensions

Brewer Shettles 5 Reputation points
2023-07-16T05:41:11.6666667+00:00

Paid for HEVC Video Extensions - Reinstalled Win 10 - Now MSFT Store Says I Do Not Own HEVC Extensions

Hi. February 21, 2022, I paid MSFT Store for the HEVC Video Extensions codec.

Recently, did a clean install of Win 10 on the same computer.

MSFT Store says I do not own the app. What do I do?

February 21, 2022 | Order number 3659634052

HEVC Video Extensions

$0.99

Completed

Total $1.07

Paid with PayPal (BrewerShettles@gmail.com)

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Dave Patrick 426K Reputation points MVP
    2023-07-16T19:50:00.7666667+00:00

    The product group for Store actively monitors questions over at
    https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store

    --please don't forget to upvote and Accept as answer if the reply is helpful--

    
    
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