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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 90%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Paid for HEVC Video Extensions - Reinstalled Win 10 - Now MSFT Store Says I Do Not Own HEVC Extensions
Hi. February 21, 2022, I paid MSFT Store for the HEVC Video Extensions codec.
Recently, did a clean install of Win 10 on the same computer.
MSFT Store says I do not own the app. What do I do?
February 21, 2022 | Order number 3659634052
HEVC Video Extensions
$0.99
Completed
Total $1.07
Paid with PayPal (BrewerShettles@gmail.com)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
The product group for Store actively monitors questions over at
https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store
--please don't forget to upvote and Accept as answer if the reply is helpful--