Regarding the issue of deleting the mapped network drive

Question

Here is the translation of your message into English: “I once mapped the network drive of 192.168.100.1, and later disconnected the mapping, and there is no such mapping in this computer; however, windows’ svchost.exe is still constantly sending requests to that address, and searching for pid found that it came from the webclient service. What should I do to completely delete the mapping so that windows no longer keeps requesting that address?

Answer 1

Hello Muyuu,

Thank you for your question and for reaching out with your question today.

If you have already disconnected the mapped network drive, but Windows' svchost.exe process is still constantly sending requests to the IP address (*************) and you are encountering "I/O timeout" or "Connect failed: no IP address" errors, there might be several reasons for this behavior. Here are some troubleshooting steps you can follow to resolve the issue:

1. **Check Active Processes and Services**:
   - Open Task Manager by pressing Ctrl + Shift + Esc or by right-clicking on the taskbar and selecting "Task Manager."
   - Look for any other processes or services that might be trying to access the IP address (*************). If you find any, try to identify which application or service they belong to, and check if they are related to any network-related tasks.

2. **Check Network Configuration**:
   - Ensure that there are no lingering network connections to the IP address (*************) in the Network and Sharing Center.
   - Check your network adapter settings and make sure that there are no manual configurations or static IP addresses that might be causing conflicts.

3. **Flush DNS Cache**:
   - Open Command Prompt with administrative privileges.
   - Type `ipconfig /flushdns` and press Enter to clear the DNS resolver cache. This might help if there are any outdated DNS entries causing the issue.

4. **Check Hosts File**:
   - Open Notepad with administrative privileges (right-click and choose "Run as administrator").
   - Navigate to `C:\Windows\System32\drivers\etc` and open the "hosts" file.
   - Check if there are any entries related to the IP address (*************) and remove them if found. Save the file.

5. **Perform Malware Scan**:
   - Run a full system scan using your preferred antivirus or antimalware software to ensure there are no malicious programs causing the behavior.

6. **Check Windows Updates**:
   - Make sure your Windows system is up to date with the latest updates and patches. Sometimes, known issues are resolved through updates.

7. **Check Event Viewer**:
   - Open Event Viewer by pressing Win + X and selecting "Event Viewer."
   - Look for any relevant error or warning messages related to the svchost.exe process or network connections.

8. **Check Firewall Settings**:
   - Ensure that the Windows Firewall or any third-party firewalls are not blocking the IP address (*************) or the svchost.exe process.

If the issue persists after trying these steps, and you are certain that there are no mapped network drives or active connections to the IP address (*************), it might be helpful to collect more information about the issue by using network diagnostic tools like Wireshark. Analyzing the network traffic might reveal the source of the requests and provide additional insights for troubleshooting.

I used AI provided by ChatGPT to formulate part of this response. I have verified that the information is accurate before sharing it with you.

If the reply was helpful, please don’t forget to upvote or accept as answer.

Best regards.