Intelligent Recommendations manually triggering cooking cycle

Alisa Garcia 40

I'm trying to manually trigger a cooking cycle on an Intelligent Recommendations modeling instance. The API request on Postman is taking several minutes and hasn't completed, is this normal?

Bhargava-MSFT 29,266 Reputation points Microsoft Employee

2023-07-18T20:23:39.11+00:00

Hello Alisa Garcia,

Most likely, the issue was due to the wrong IAM role assigned to the container.

Can you please follow the below document?

https://learn.microsoft.com/en-us/industry/retail/intelligent-recommendations/quickstart#step-5-set-up-data-lake-permissions
Alisa Garcia 40 Reputation points

2023-07-18T20:36:41.3633333+00:00

Hi - I followed the document and verified that Intelligent Recommendations service correctly has Storage Blob Data Reader / Contributor permissions on the storage account as well as the container level. I also verified that the connection strings for both the Intelligent Recommendations reports and the Modeling Instance's input connection string. When I click 'Check Access' for both, I get a success message. I manually triggered a cooking cycle for the modeling instance with Postman and got a success message. Still, there is no folder being generated in the ALDS container. How should I proceed ? Is there anything else I'm missing?
Bhargava-MSFT 29,266 Reputation points Microsoft Employee

2023-07-18T22:55:11.2733333+00:00

looks like you have missed adding "storage blob data contributor" and "storage blob data reader" to "Dynamics 365 Recommendations services" on the container level.

Can you please add them?
Alisa Garcia 40 Reputation points

2023-07-19T14:09:44.6+00:00

Hi @Bhargava-MSFT looks like this group doesn't exist. Also it doesn't say anything about 'Dynamics 365 Recommendations Services' on the quickstart guide. Looks like this group might be outdated. I added those permissions for 'Intelligent Recommendations services' though. How should I proceed ?
Bhargava-MSFT 29,266 Reputation points Microsoft Employee

2023-07-19T15:32:34.0833333+00:00

Yes, you are correct. The document doesn't say anything about 'Dynamics 365 Recommendations Services', but please watch the video tutorial on the quick start guide. The document needs to be updated.

I can see 'Dynamics 365 Recommendations Services' from my end.
Alisa Garcia 40 Reputation points

2023-07-20T16:28:20.5466667+00:00

@Bhargava-MSFT I followed the video tutorial exactly. Still no luck in getting the log reports. Is there any way to check if the cooking cycle was triggered for the modeling component other than viewing the log files ?
Bhargava-MSFT 29,266 Reputation points Microsoft Employee

2023-07-20T22:41:18.5466667+00:00

Hello Alisa Garcia,

Sorry to know that this doesn't help. As the next steps, I suggest opening a support case to assist you further. In case if you don't have a support plan, please let me know so I can enable a one-time free support request to work with the support engineers.
Alisa Garcia 40 Reputation points

2023-07-24T14:46:16.11+00:00

Hi @Bhargava-MSFT - thank you so much for your support and assistance. Could we enable a one-time support request ?
Bhargava-MSFT 29,266 Reputation points Microsoft Employee

2023-07-24T16:26:28.14+00:00

Hello Alisa Garcia,

Could you please send an email to AzCommunity@microsoft.com with the below details so that we can enable one-time-free support for you.

Email subject: <Attn - Bhargava : Microsoft Q&A Thread title>

Thread URL: <Microsoft Q&A Thread>

Subscription ID: <your subscription id>

Looking forward to your reply.

Regards,

BhargavaGunnam-MSFT

AzCommunity@microsoft.com

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Intelligent Recommendations manually triggering cooking cycle