getting error code CAA50021

2023-07-18T03:23:06.0766667+00:00

I have my laptop set up under my Microsoft school account, I have been unable to sign in for over a week and now it won't let me log in to my laptop under my administrator account. I keep getting error code: CAA50021 with the message that the number of retry attempts exceeds expectation. I can login to the account on the Microsoft Edge browser, and I can login under Google Chrome, I can also login on my phone to my school account. I can usually log sign in to my laptop with a 4 digit pin password when I start it up and now that isn't working either. Can you help me resolve this?

Microsoft Managed Desktop
Microsoft Managed Desktop
A cloud-based service that brings together Microsoft 365 Enterprise and adds these features: User device deployment; IT service management and operations; and Security monitoring and response.
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