Unable to add Microsoft work account in Xiaomi phone using Intune

Question

Am trying to add Work Profile in my Xiaomi phone using Intune and it always gets stuck while verifying device settings near Battery optimization. How do I get to add my work profile in phone so I can use Teams and Outlook when am away from Laptop

Answer 1

@Kaushik Kalyanapu Thanks for posting in our Q&A.

To clarify this issue, we appreciate your help to collect some information:

1.Which enrollment method did you use to enroll this android device to intune? Here are the enrollment methods listed in the following link:

https://learn.microsoft.com/en-us/mem/intune/fundamentals/deployment-guide-enrollment-android

2.Please tell us the OS version and the specific Phone model.

3.If possible, please show us the screen shot of the stuck page and any error message.

If there is anything update, feel free to let us know.

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Answer 2

I have the same problem.

The equipment I am enrolling is a Xiaomi 9C.

I use COBO or Android Enterprise fully managed enrollment.

The difference I notice is that when I enter the awf#setup command it tells me that the account has been configured correctly.

I share some captures although those are in Spanish.